Clifton, New Jersey
Not resolved
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What happened to Directv - Guide was great everybody "bragged" to friends how great and informative & easy it was to use.

Now hard to use - " Black Shadow over sports and news broadcasts when f/f or reverse. Cannot see scores and/or news scrolling on bottom of screen."

Am now trying to record football games etc. and game shows recording but not showing up on recording/recorded list on Guide.

seems to be getting real bad since " AT&T " bought DirecTv Service!!!

Call Customer Service and do not seem to be knowledgeable.

Simple request about record logo, 15 Minutes no answer?

I have rebooted "Box" & updated still hasn't changed anything. Go online and hundreds of people are outraged over the change.

Product or Service Mentioned: Directv Tv Guide.

Reason of review: Lousy Guide Issue.

Preferred solution: Let the company propose a solution.

Directv Pros: Like for many years.

Directv Cons: Changes since at&t very bad guide terrible.

  • Guide Update
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