Not resolved

We can not see the guide unless we walk up to the tv or use binoculars. It’s horrible. Anything we tape is even harder to read if that’s possible. It also doesn’t show the dates of when it was taped. Thus system is not user friendly at all.

Updates are to make systems EASIER to use. Not IMPOSSIBLE!

I called your support center but they were busy switching to spectrum.

Please rework this mess you call guide. It is impossible to use. Otherwise put it back the way it was. At least we could see it from our sofa or bed.

Product or Service Mentioned: Directv Tv Guide.

Reason of review: Bad quality.

Preferred solution: Change ever plaback and guide back to the way it was. New update is idiotic. Not only one. Can’t imagine anyone choosing the new guide. It’s not easier, even when you understand it you must add steps, along with those to get closer to your tv, and is dumb.

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