Not resolved

With the last update, the guide size can no longer be increased as before. My husband has macular degeneration and has trouble viewing the guide.

Now he can no longer read words on the guide. It seems as though no consideration was given to the elderly population and difficulties they encounter when the eyesight begins to fail. Imagine trying to find a favorite channel and you can’t see the guide. What a disappointment.

Up to this point, I have always been pleased with our satellite service.

This change might have me consider switching to Dish satellite service. I will be contacting Dish to inquire if their service is more helpful to our needs.

Peggy C

Product or Service Mentioned: Directv Tv Guide.

Reason of review: Guide size can’t be increased.

Preferred solution: Fix the guide size.

Company wrote 0 private or public responses to the review from Mar 18.
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