After switching to Fios, we terminated our Direct TV account, settled up [credit balance], returned all access cards, and received refund check. And THEN started receiving 3+ harassing phone messages a day - about unpaid movie rental fees that were mysteriously left on our access cards, totaling $23. When terminating our account we received no summary bill - just a refund check. Now they are "after us", when we were very good customers for 8 years. Yow - idiots. I don't believe we owe them.
As a courtesy, I called their collections folks today to exchange information, clarify, and try to settle - they are not telling me which rental movies went unpaid off of the access cards [is this even possible?]
Product or Service Mentioned: Directv Tv Service.