Napa, California
Not resolved

I don't have service. First employee told me no hard inquiry on credit file in-less you receive service will be removed.

my number 707-712-2499. The second time they explain it like getting Pge, phone. the third time they said only hard if receive service in wait about two more weeks. I report this 3 months ago.

I was today by the first operator to type in to be removed this did not work so, ask for supervisor.

This time supervisor transfer me to the wrong extension and this person hang up on call today 1hr and10 of transfer repeat only to hang up on. Call back this time in new service to sign-up they transfer me to a machine it say http/ this happen oct 29, 2014

Product or Service Mentioned: Directv Service Transfer.

Reason of review: untrain worker handle people ssn and give the wrong info.

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