190 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Direct keeps billing me for HBO which they said would be free. They called me and asked if I would like free HBO, I said yes.

When I got the bill they charged me for HBO & Cinemax. I talked to a Direct TV representative named Maria last month and she said the charges would be removed on the next months bill. It wasn't removed on the next months bill and I was additionally charged for another month. I called this month and talked to a representative named Sam.

He said he couldn't do anything for me and to call the sales department at 877-543-****.

They don't answer the phone and don't call back. My only recourse is to file a complaint with the State Attorney and Better Business Bureau.

Reason of review: Problems with payment.

Monetary Loss: $62.

Preferred solution: Full refund.

DIRECTV Cons: Being lied to about services.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

DIRECTV Reviews

  1. 3030 reviews
  2. 1495 reviews
  3. 740 reviews
  4. 200 reviews
  5. 116 reviews
DIRECTV reviews