After years of being a direct tv customer I am so frustrated I do not no where to turn. Even though I did not want to switch to their upgraded wireless system I was talked in to it by a technician 4 months ago and my tv has not worked properly since then.
It keeps flashing on and off making it impossible to watch part of the time. I call about every week or so only to be told it is a software problem and when I ask to go back to my old system they say that is not possible. Now my tv stopped working all together on Saturday and I am told I cannot get anyone out here until next Friday. I have spent so many hours on the phone with no resolution at all.
Can someone help me?
I am told that when I switched I was placed into another 2 year contract. Is anyone else experiencing this problem?
Product or Service Mentioned: Directv Tv Service.
Reason of review: Bad quality.