Not resolved

I called to try to lower my crazy bill. I transferred to some woman named Loretta in the protection plan division (have no idea why I was transferred there).

She tried to sell me a protection policy and when I said no, she tried to sell me a home security system. I told her I wasn't interested and she wouldn't stop. I asked her to stop and again, she told me about crime in my area. I asked to speak w her manager, she wouldn't.

I asked for her last name, and she wouldn't give it to me. Very upsetting.

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment