Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I got att internet and was very happy with it. I thought I would give the direct tv now a try.

It was not what I expected so I was considering the direct tv choice package. It said $45.00/ month for the 1st year and DIDN'T STATE what it was for year 2. After getting on their website, I found out it was $105.00 and that is before tax. Every time I have ever tried to use them, I have been lied to and misled.

I was so disappointed in them that I called to cancel the direct tv now and the guy would not do it. He was insistant on selling me a direct tv package. It took over 4 hours and at least 10 phone calls, getting disconnected, calling back etc. They are dishonest and they misrepresent their products and then it is damn near impossible to get them to disconnect.

I will never, ever entertain the thought of having direct tv ever again. EVER

Product or Service Mentioned: Directv Tv Package.

Reason of review: Not as described/ advertised.

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