I had Direct TV when I was renting an apt. My landlord had to replace the roof and I called Direct TV and told them ahead of time and asked what I was supposed to do about the dish. I was told someone would be out, but no one came.
The landlord did however begin the replacement a week later and had his men move the dish so they could finish replacing the leaking roof. They said they put the dish back in the exact spot and even celebrated it as close to what it was before. I had no problems with my service for days.
Then I started having an issue receiving my service and had to call DTV. They sent someone out finally, and sent ME a bill for $70+. I told them I was not paying it because it was of No fault of mine that the call was needed. They said that because the landlord had his men move my dish that it was my fault. Even after me explaining to them that I DID call for them to come move it, they still say it was my fault! Needless to say, I no longer have dish and will never have it again! I refuse to pay the bill, EVER!
Product or Service Mentioned: Directv Replacement.
Reason of review: Problems with payment.