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Stay away from Directv

1.0
Details
We have had the same problem. Packed up the equipment in the box provided. Did not hear anything from them about the equipment until 4 months later. We cannot find our receipt. This is a scam for many people. Many forums on Directv and this. Stay away from this company.
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Review
#1704895 Review #1704895 is a subjective opinion of poster.
Service
Directv Satellite Tv Service

Directv in Rockford, Illinois - Dont get direct tv

1.0
Details
direct tv owes us $95.00 and they will not pay us they stole are money
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Review
#1703532 Review #1703532 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Problems with payment

Directv in Springfield, Illinois - Poor service

1.0
Details
Want full payment then issue refund. No thanks Cannot get CBS FOX or other major channels. Yet will not reduce billing
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Review
#1598520 Review #1598520 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Not as described/ advertised

Directv in Park Forest, Illinois - Where is CBS?

Bring back CBS!! This should never have happened.
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Review
#1596217 Review #1596217 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Access/ activation issues
Loss
$100
Preferred solution
Deliver product or service ordered
1.0
Details
We have been losing channels since early May 2019 due to a "contract dispute with Nextar." I do not want to get into a he said/she said, but I am still paying for these channels that I am unable to access. I finally decided to cancel. Directv/ATT did not offer to...
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Review
#1580804 Review #1580804 is a subjective opinion of poster.
Service
Directv Tv Package
Cons
  • Inadequate service
  • Excessive costs
  • Breach of contract
Reason of review
Access/ activation issues
Preferred solution
Price reduction

Directv in Richton Park, Illinois - RESTOCK FEE OF $40 ON RETURNED ITEM IN THE 14 DAY PERIOD

1.0
Details
I had upgraded to a new cell phone on feb 3rd I was given the wrong number for activation .I Sent the phone back on the 4th within the 14 day grace period the customer service handled the phone not me at a at&t location for 2hrs trying to activate it. I was never told about the 14day grace and a restocking fee was never mentioned to me I only agreed to buy the phone restock fee 15% of what amount?now they have it in coleection s for never activated?????why me? PISSED CONSUMER Gustave Wandland 708 672 279 7539
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Review
#1574801 Review #1574801 is a subjective opinion of poster.
Service
Directv Customer Care
Cons
  • Dont treat my mother and myself like a customer
Reason of review
Order processing issue

Directv non customer service

Directv has customer service that is damn near as bad a s DISH Network, All customer service has been farmed out to some where off shore, No one gives a *** and wait times are unacceptable!!! *** Directv, Nobody knows *** about any *** thing!! Can't wait to pull the plug on them, Local channel dropped to day due to carriage dispute no offer of credit for channel I pay for not being on anymore! A once fine company reduced to "We don't give a *** *** THEM!
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Review
#1493369 Review #1493369 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality

Directv in Champaign, Illinois - Disloyalty

Check your email box; I emailed my complaint
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Review
#1489839 Review #1489839 is a subjective opinion of poster.

Directv in Lake In The Hills, Illinois - Sucks

I have called they transfer me then nobody answers. I'm trying to report someone using ss# but different name. I go to website and first thing what's your account #. Hum hello *** I don't have acct #. Someone else does that's the point in reporting it.. Need more damn humans in this world instaed of automated ***
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Review
#1460185 Review #1460185 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Directv in Neponset, Illinois - High cost less service

I am so tired of having to spend more and getting less. If all the junk channels were gone it wouldn't take any time to go thru what is left. Why should I have to pay more just because people are getting tired of getting so little for a premium price and just doing without. I am a long time customer and I have had it.
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Review
#1441611 Review #1441611 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Bad quality