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Directv in Rockford, Illinois - Dont get direct tv

1.0
Details
direct tv owes us $95.00 and they will not pay us they stole are money
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Review
#1703532 Review #1703532 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Problems with payment

Stay away from Directv

1.0
Details
We have had the same problem. Packed up the equipment in the box provided. Did not hear anything from them about the equipment until 4 months later. We cannot find our receipt. This is a scam for many people. Many forums on Directv and this. Stay away from this company.
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Review
#1704895 Review #1704895 is a subjective opinion of poster.
Service
Directv Satellite Tv Service
1.0
Details
We have been losing channels since early May 2019 due to a "contract dispute with Nextar." I do not want to get into a he said/she said, but I am still paying for these channels that I am unable to access. I finally decided to cancel. Directv/ATT did not offer to...
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Review
#1580804 Review #1580804 is a subjective opinion of poster.
Service
Directv Tv Package
Cons
  • Inadequate service
  • Excessive costs
  • Breach of contract
Reason of review
Access/ activation issues
Preferred solution
Price reduction

Directv in Springfield, Illinois - Poor service

1.0
Details
Want full payment then issue refund. No thanks Cannot get CBS FOX or other major channels. Yet will not reduce billing
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Review
#1598520 Review #1598520 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Not as described/ advertised

Directv - Dont get direct tv

1.0
Details

Update by user Nov 08

it wasnt

Original review posted by user Nov 08

cancelled our service with them mail all their stuff back then was billed another 95.00 dollars which they had no right doing they pretty much stole our money called customer service many times each time they told us something different does not sound like will ever see our money they stole from us their customer service is just horrible they just don't care about us getting our money back. really rotten of them should sue them
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Review
#1703369 Review #1703369 is a subjective opinion of poster.
Cons
  • Dont like to refund your money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$95
Preferred solution
Full refund

Directv in Park Forest, Illinois - Where is CBS?

Bring back CBS!! This should never have happened.
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Review
#1596217 Review #1596217 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Access/ activation issues
Loss
$100
Preferred solution
Deliver product or service ordered

Directv in Richton Park, Illinois - RESTOCK FEE OF $40 ON RETURNED ITEM IN THE 14 DAY PERIOD

1.0
Details
I had upgraded to a new cell phone on feb 3rd I was given the wrong number for activation .I Sent the phone back on the 4th within the 14 day grace period the customer service handled the phone not me at a at&t location for 2hrs trying to activate it. I was never told about the 14day grace and a restocking fee was never mentioned to me I only agreed to buy the phone restock fee 15% of what amount?now they have it in coleection s for never activated?????why me? PISSED CONSUMER Gustave Wandland 708 672 279 7539
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Review
#1574801 Review #1574801 is a subjective opinion of poster.
Service
Directv Customer Care
Cons
  • Dont treat my mother and myself like a customer
Reason of review
Order processing issue
1.0
Details
I tried to pause Undercover Boss during a commercial so I could get some things done around the house and when I sat down to fast-forward through the commercials to get back to my show the commercial went on for 20 minutes which put it past 8 and when I push play it...
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Review
#1413427 Review #1413427 is a subjective opinion of poster.
Product
Directv Commercial
Reason of review
Bad quality
1.1
Details
MY NAME IS MARIANNE RYBICKI. I have been a loyal customer for almost 8 years. For the last 3 month billings you have raised my amount because you have charged me with show time. You had people call me telling me I get this for free, however, it turned out , you charged...
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Review
#1364571 Review #1364571 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Pricing issue
Loss
$7500
Preferred solution
Let the company propose a solution

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Directv non customer service

Directv has customer service that is damn near as bad a s DISH Network, All customer service has been farmed out to some where off shore, No one gives a *** and wait times are unacceptable!!! *** Directv, Nobody knows *** about any *** thing!! Can't wait to pull the plug on them, Local channel dropped to day due to carriage dispute no offer of credit for channel I pay for not being on anymore! A once fine company reduced to "We don't give a *** *** THEM!
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Review
#1493369 Review #1493369 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality