Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
1 comment

For months now, I have had a 'remainder' of my bill left on my account AND this is an AUTOMATIC billing. I have spoken to many idots and they just simply ignore what I'm asking.

I don't know what Directv is up to, but it has thorougly ticked me off. Second 'current' issue: I cancelled Starz and 3 weeks later find out that what this deceitful foreign 'service' rep did was takt $7.00 off Starz for the next 6 months.

I had to practically crawl thru the phone to get these poorly trained and RUDE people to CANCEL Starz, effective on the day I called in the first place. Now, after very little thought, I am cutting the cable and never going back.

Product or Service Mentioned: Directv Account.

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Price reduction.

Directv Cons: Rude ignorant personnel and misrepresentation of costs.

  • Directv Nationwide
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1427791

Auto bill took down my account! Because I had to give# to get started.went from 59$ TO 153$ second month (over billed) got reimburses but not before fees ×3 bounced checks.costomer service is a joke!

Don't trust anything they say.# class action! Look us up!

Taking a min. To get it started ,not wealthy!