I connected my Gene to my internet thinking I might be useful. Didn't know that even if I didn't use the internet for movies, etc.
that the Gene was using data. Got a whopping huge internet monthly bill due to overages due the Gene connection. Now I cannot disconnect the Gene from the internet. I tried to disconnect by the Gene keeps reconnecting by itself.
Very bad experience with Directv. DO NOT connect your Gene. I called the Directv help line and the tech said there was no way to disconnect from the internet. I changed the router password thinking that would disconnect.
A few days later I saw that the Gene was connected to the router.
How did the Gene access the new password? Very disappointed with Directv.
Product or Service Mentioned: Directv Internet Service.
Reason of review: Poor customer service.