Ruidoso, New Mexico
Not resolved
Advertised vs Delivered
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Value for money

I just signed up with DirecTV the agent assured me that everything was great. Didn't know that DirectTV does not provide Channel 5.

Nothing was said about it. Don't you think they could have at least mentioned it??? They would have if they were honest. Channel 5 is one of the stations that I watch the very most and I am very disappointed that I don't have Channel 5 and that I was not informed that channel 5 was not available.

In addition I find their guide and menu process very cumbersome! I'm now wishing that I never switched to DirecTV and sorry I switched to DirecTV.

I guess I'm stuck now. But I will not make this mistake again.

Product or Service Mentioned: Directv Tv Package.

Reason of review: Not as described/ advertised.

Preferred solution: Let the company propose a solution.

Directv Pros: Doesnt seem to care about the customer only the money.

Directv Cons: Did not fully inform if stations available.

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