State: Kansas City: Wichita Product: Directv Service Transfer Clear all filters (1 of 91 reviews match)

Directv in Wichita, Kansas - What Customer Service?

I had DirecTV for about 1 year and loved it. When we moved, called them to transfer service. They said sure, just need $199 up front. I explained that, with the moving expenses I didn't have that. I asked if they could split the fee into 4 payments of$50 on my next 4 bills. They said no, just call back when you have the money. I have had no TV service since I moved. As the icing on the cake, I had $17.50 left on my card to get me through the next week until payday. When I checked the balance today, I found out DirecTV took that money off the card because I owe them money. I called to explain the situation, but they said the money was unrefundable because I owed them. Now I have NO money and have to figure out how to exist for the next 6 days until pay day. Thanks a bunch!
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If you owe them more money,they may debit your card again.

#374675 Review #374675 is a subjective opinion of poster.
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