The current problem with Direct TV and KSL is highly annoying. They need to get it worked out and provide the TV coverage that we signed up for.
We are quickly losing patience and will have to switch carriers. It does seem that they are punishing the customers rather than working out a solution for the problem. We are getting different stories from the two sides and personally I do not want to track down who is right and who is wrong. I just want them to act like responsible companies and fix the problem without any more disregard for the consumer.
We do not want to have TV that is missing at least 1/3 of the shows that we normally watch. We also like to watch KSL news and are irritated that we have been unable to see it.
Product or Service Mentioned: Directv Tv Channel.
Reason of review: elimination of KSL.
Preferred solution: Deliver product or service ordered.
Directv Pros: Programming we previously had.
Directv Cons: Elimination of ksl.