I called Direct TV to get a quote today July 18, 2018 to see how much service would be at my new home. I told the lady I talked to that I was shopping rates and that I was calling Comcast to see if they were cheaper and that if I didnt use Comcast I would call back and use Direct TV.
Well, Comcast had a better deal so I signed up with them. Several hours later, at 10 pm, I get a call from New Mexico. The guy said is name was Sevastion and that he was a manager for Direct TV and that he was calling to get me to finish signing up for their service.
First off, I didnt use them because they were more expensive, and secondly...He called me at 10p.m. Who makes sales calls at 10 at night?
Product or Service Mentioned: Directv Customer Care.
Reason of review: Poor customer service.