State: Maine Clear all filters (27 of 12110 reviews match)
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Hello i have bean a Directv customer since July of 2015 however you got rid of Channel 8 ABC WMTW however its my favorite local news channel so thanks to the decision to get rid of a channel i enjoy i will pay the early termination fee and switch to dish network witch...
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1.0
I liked
  • Service as a whole
I didn't like
  • Removal of local channel
#983218
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I recently received my credit card statement and noticed I had been charged over 2 months worth of billing - $204! When I called I was told that my card card was declined and so they had to bill me for two months in one plus late fee charges. This was an error on...
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1.9
Oakland, Maine
I didn't like
  • Customer service and being blatantly lied to
#939052
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Brandon Niles account number with Directv is 32691628. We placed a downgrade request on April 22,2016. we requested to remove the HD receiver with a stranded receiver. We were told that in order to downgrade and swap out our receiver, it would require a new 2 year...
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Winslow, Maine
#912729
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After a years worth of service outlet bill went from $69.00 a month to $125.00. Called to lower my package, best they could do was lower it to $120 a month. So I went to cancel my service. Got hit with an Early Termination Fee $200.00. Asked to speak with a supervisor...
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Anonymous
Anonymous

First of all, you signed an agreement when the tech came to install you, I'm assuming you just signed and chose not to read it.. there's also one sent to your email AND on you...

5.0
Falmouth, Maine
#904439
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Directv Dvr Tv Service Review

After 5 years with Direct TV they wouldn't close my account without a $259 termination fee. This company services are 30% higher than our Dish network bill and we won't be ripped off again. Will NEVER use Direct TV again.
#880025
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I've been with DirectTV for well over 10 years. This is the first time I've ever experienced such bad service. First it took me four hours of being transferred from person to person and being disconnected to finally get a representative named Joseph who could actually...
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2.3
I didn't like
  • Customer service response
#831971
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Directv Internet Service Review

Worst deal ever! The internet of direct tv is really bad! It was slow and limited, I had to cancel it just one day after they installed it and I had to pay $360 penalty. I never authorized anyone to make automatic payments and they charged me $78 without any permission, just for 1 day of use. Very bad service.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Reliability
Website
#821996
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I had the familiar 'thumping' in my genie receiver. Each subsequent receiver that they sent (total of 3) thumped worse than the last. They started sending repair persons to listen and they agreed, it's bad. Service got ahold of me and said they were giving me 3 months...
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#816979
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I just spent an hour on the phone with a direct tv agent. It did take 3 calls to get one as the first 2 attempts the "fake person" kept transferring me and then disconnecting me. Not a great start. I am a ATT cell phone user and had received a promotion to combine...
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1.0
I liked
  • Agent
I didn't like
  • Price game and fake person who kept disconnecting me
#801744
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When I originally called Direct TV to see about prices I was offered a monthly amount I thought was comparable to other service providers. When I asked the representative if that price was for the entire two years of the contract, she hesitated then said "Yes, it is."...
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1.8
Presque Isle, Maine
I liked
  • Price they promsed me for package
I didn't like
  • Lack of concern for unsatisfied customers
  • Lies
#780205
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