(1 of 12920 reviews match)
Directv in Westbrook, Maine - Free is never free.
I had the familiar 'thumping' in my genie receiver. Each subsequent receiver that they sent (total of 3) thumped worse than the last. They started sending repair persons to listen and they agreed, it's bad. Service got ahold of me and said they were giving me 3 months of HBO, free. I said no, I don't watch it. They insisted because it's "free". Now, I noticed that after the 3 months, it becomes a package on my bill. I called, they checked their records, which actually showed that it was 3 months free. Nothing beyond that. BUT, I had to argue until I mentioned the magic word, DISH network, then BAM, the charges were reversed.
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