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Directv - Trash Customer Service
2016 has not been a good experience for Direct TV. I should have known since the first year I began the service it was a rocky experience as I'm sure you can see if you review my complaint history that took 1 year to get involved. Contract negations between Hearst &...
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1.2
#983513
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When we signed up with DirecTV in 2015, we were offered the NFL GameDay package. I had initially turned down the offer as we do not watch NFL, the representative told me that it’s free, just cancel it at the end of season. I called to cancel the package in the middle...
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1.4
I didn't like
  • Charge package that was never ordered
#962247
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Same issue here.. Fox News blocked... I called DirecTV and they said they could not help me ... they would put an "engineering note" on my account. Solution? I called Dish Network and they had someone at my home within an hour to install Dish. Goodbye, DirecTV ...been...
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Anonymous
Anonymous

Direct tv you suck

#949075
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Directv Tv Service Review

I am so sick of DirecTV. Half the time it doesn't work when it does it sucks. You pay all this money and get nothing. Why are you blocking Fox & Friends in the morning. Ready to change to someone else.
#948881
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Be weary of this company. For the past couple of months they've been ripping me off to the point that now they owe me back money for over charging me on my bills. My last bill was $400. They added sports and movie channels to our package without us knowing. Even when...
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1.0
Takoma Park, Maryland
#944818
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Directv Customer Care Review

Had the worst experience ever, do not use, scam artist, customer service sucks big time, after you decide to not renew services, you are left to take satellite down by yourself, no matter how much of a mess they created at installation.
1.1
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#942792
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Just had my service installed on Friday October 7th. The technician installed without having all satellites with a good connection. Technician installed anyway and informed me that if it does not work, call him and he will move the dish because he has to garentee his...
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1.0
#934380
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Directv Technical Support Review

I called technical support but the person put me on hold while had to read a manual!
3.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#933776
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i have contact Direct TV 4 times now to remove my phone number from an account that does not belong to me. I have never had nor do i want direct TV but i keep getting texts letting me know about an upcoming install. I called twice and they said it was removed..the...
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#927217
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DON'T GET DIRECT TV!! THEY LIE AND YOU GET A SURPRISE ON YOUR BILL. I've been back and forth with them about the disception and dishonest way they out of the blue increase your bill since I started with them 30 months ago at least 5 times. This is the straw that broke...
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2.2
#921212
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