State: Massachusetts Clear all filters (95 of 12110 reviews match)
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Short Review on November 05, 2016

I am so upset what just happend to my farther.he was paying the bill each month.and his bill up so he stoped paying it and called them.cause when it went up he was not notified about it.and he is elderly and disabled on ssdi a small cheack.and without his consent took out 501of his account yesterday.and he has no money.to pay his rent and buy food.how sad...
Woods Hole, Massachusetts
#949754
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They are the worst. They gave me a price before installation and my bill doubled in one month. When I called to see why the sudden increase. They claim that I requested the premium package. I know what I requested and I hadn't agreed to the premium package since it was...
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1.0
#943016
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It is CBS this time. It has been out all day and i do not get to watch the college football game I want. I call support and someone in the Philippines answers and has not clue what is going on. I then call Tech support and a person in OK answers. They think it is...
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1.3
I didn't like
  • Customer service
#941555
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Directv Customer Care Review

I cannot get through to CS. Put in hold for 5 hours now!!! Called SALES got right through but they could only give me the # I already called. So the lesson here is direct TV doesn't care about current customers but are right there for new ones. *** OFF DIRECT TV I AM CANCELLING SERVICE!!
1.0
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#933186
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DirectTV has terrible customer service and business practices. they sent me the note below that had the following sentence "We'd like to offer you a complimentary upgrade, without a new programming commitment" When I call up Beth Employee # 18005001146. Tells me that...
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3.5
#927484
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Short Review on September 19, 2016

Bad service but they will hit your bank acc every month no question asked. I droped them.
#921869
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I switched from Dish to Direct thinking it was a better deal money wise. What i have found is the quality of service isn't there. We find we cant watch fully because it stay digitize consistantly. If you speak to customer service it,is my,location problem. But i never...
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1.5
#920950
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Just spent 30 min on the phone listening to the music and a message that Direct TV provides the best customer service. In my experience it is the worst customer service ever. I agreed to their phone solicitation to add showtime to my package. Big mistake! When I tried...
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1.3
I didn't like
  • Customer service
#920089
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Directv Tv Service Review

My T.V has been out for 6 days already, and Direct TV won't be here for 3 more days. Oviously they don' t have enough workers. So when they come on Wednesday im going to tell them to take there dish and there equipment and shove it up there ***!
1.6
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Easthampton, Massachusetts
#916754
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Directv Review

This company is the worst. Will not work with loyal customers one bit. I will never ever use them again and will be telling all of my clients to stay far away.
1.0
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South Deerfield, Massachusetts
#903063
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