State: Massachusetts Product: Directv Customer Care Clear all filters (0 of 1098 reviews match)
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They are the worst.They gave me a price before installation and my bill doubled in one month. When I called to see why the sudden increase. They claim that I requested the premium package. I know what I requested and I hadn't agreed to the premium package since it was...
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1.0
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Directv Customer Care
#943016
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Directv Customer Care Review

I cannot get through to CS. Put in hold for 5 hours now!!! Called SALES got right through but they could only give me the # I already called. So the lesson here is direct TV doesn't care about current customers but are right there for new ones. *** OFF DIRECT TV I AM CANCELLING SERVICE!!
1.0
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Directv Customer Care
#933186
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Below is the full email Dear Valued Customer, This message is to inform you that we have launched a new version of the DIRECTV App which will replace your GenieGO device. GenieGO will no longer be supported after 11/04/16. The DIRECTV App allows you to continue to...
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3.5
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Directv Customer Care
#927484
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Just spent 30 min on the phone listening to the music and a message that Direct TV provides the best customer service.In my experience it is the worst customer service ever. I agreed to their phone solicitation to add showtime to my package. Big mistake! When I tried...
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1.3
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Directv Customer Care
I didn't like
  • Customer service
#920089
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So I pay 160.00 per month and direct tv has the balls to tell me to watch the Olympics on nbc .com I cant record them I hav e to stay up late to watch them I have 3 dvr in the house which have no use for the Olympics while I am at work I miss all the events...
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1.0
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Directv Customer Care
#896570
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I pay my bills in full monthly via computer-directed payments from my bank. Last month the bank sent Directv a check paying the amount due in full. Then, as a result of a computer error, the bank sent a second check purporting to pay the account from a different closed...
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Directv Customer Care
#356796
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I called direct tv to take advantage of a AAA deal they had advertised. It took three different people before one said they could take care of that. She requested all my info (ss# & credit caad) before she could give me a price or any info. I reluctantly gave her...
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Anonymous
Misty123

Keep an eye on your credit card for unauthorized charges from DTV

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Directv Customer Care
#322057
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