State: Minnesota Product: Directv Dvr Tv Service Clear all filters (1 of 40 reviews match)

Directv - Dvr Tv Service Review from Saint Paul, Minnesota

DirecTv sends software updates periodically, & frequently, these updates result in sketchy failures of DVRs to properly record. Payment of a monthly service fee will not help you. Technicians & customer service employees cannot help. Perhaps a software patch will be issued in a few weeks, perhaps not. Until that is done, your DVR problem will continue. If you have experience problems suddenly, check to see when the most recent software was updated. In my experience, there has been a 100% correlation. You will not be compensated for the period of time that your DVR does not function properly; you will owe your usual monthly fee. When my contract expires (early termination fees always apply), I am cutting the cord.
View full review
#928141 Review #928141 is a subjective opinion of poster.
Directv Dvr Tv Service
Reason of review
Bad quality

Contact Directv Customer Service

Mailing Address:
El Segundo, California
United States
(800) 531-5000
All Directv Contacts