State: Minnesota Product: Directv Movies On Demand Tv Service Clear all filters (1 of 21 reviews match)
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Directv in Janesville, Minnesota - Ordering movies

Can't order movies but remote or online. Call and they want to charge $5 to order by phone. Scam!!! they transfer to tech support and tech support says they fix it. So then I call back in a few days later because "the fix" didn't work and they say they no documentation you called in. And their system is very accurate and it would show I called. I emailed picture of my phone bill shooing I called in and was told somebody would respond in 72 hours. It is 9 days later and no response. Poorest customer service. Just tried calling again on hold for 58 minutes.
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Review
#858958 Review #858958 is a subjective opinion of poster.
Service
Directv Movies On Demand Tv Service
Reason of review
Poor customer service
Loss
$15

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