Galveston, Texas
Not resolved
5.0
Details
Coverage Area
Diversity of Products or Services
Product or Service Quality
2 comments

I filed a complaint on 08-09-15 failed to id myself my name is floydrowe address 2510-23rd ave n texas city,texas 77590 acc:52036983 ,see complant dated 08-09-15 a complete report was written on 08-09-15 this started on 08-23-15 when the july bill was paid I did not realize at the time 188.00 was paid 0n this account as soon as I returned home I fond the over payment and began to call direct then the lies began 0n 08-09-15 that direct did not refund under 100.00 please return my money I have been a with direct over three years.

Product or Service Mentioned: Directv Account.

Reason of review: Problems with payment.

Monetary Loss: $65.

Preferred solution: Full refund.

Directv Cons: Taught to lie.

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Anonymous
#1017822

Well you if this started 08/23/2015 there is time to still stop it but if you over paid sounds like the people that you have been talking to where too lazy to fill out the form, call them up demand they fill out form ID-10T it is the form for dispute with payments this will launch a massive review but takes reps forever to complete

Anonymous
#1018266
@Anonymous

If they fill out the ID-10T form the payment could get lost what i think you meant was the Pe-N15 form the return can come early or it.might take awhile but anyway i think the cuatomer will be.pleased