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I stopped my directv service to go to Spectrum because I wanted the Dodger channel. I sent back my equipment and on piece did not have a barcode on it so I was not able to send it back.

I called 6 times and each time they told me I would receive a box to send back the mini genie. That was in April and I still haven't received the box. Each time they "promised" I would get it within 7 days. The right hand has no idea what the left hand is doing with this company.

I will never go back to Directv and will bad mouth them every chance I get. The worst company EVER......................

Reason of review: Poor customer service.

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