I recently bought a brand new 4k Ultra HD with 2160 resolution. My current receiver maximum resolution is 1080p.
So I go online and look to upgrade my equipment. The receiver I need says $99. I try to order it, it won't let me. I call and try to order it, then I"m told that price is only for new customers and if I want that receiver it cost $299 plus another $99 for the smaller box.
I only need one 4k box, but they say if I upgrade 1 and need the other and its $50 installation fee. I say no way i'm paying $450 to upgrade. I get a different operator a couple of days later and she works with me and gets the $299 waived and half my installation fee if I extend for another 2 years under same price. I agree, then before I pay I get disconnected.
I call back and then the operator tells me previous operator is wrong I have to pay $450.
Complete BS. I don't know what to do from here.
Reason of review: Pricing issue.