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1310 comments

I and many others I know do not like the new format at all. It is a lot harder to read, among other things.

Reason of review: Bad quality.

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Robert D Mrb

140.00 a month for old programming,unless i pay more .BTW this payment doesn't include any premium channels. in to days times there are so meany other ways to watch tv without being bent over !

Guest
reply icon Replying to comment of Robert D Mrb

Iโ€™m sick and tired of Direct TV. It costs a bunch.

Iโ€™m retired and get 50 to 60 channels for ads Hispanic no offense to them. Itโ€™s a waste and I am figuring out I can pretty much get everything through a satellite Riki Amazon.

Guest
reply icon Replying to comment of Guest-1712417

Racist!

Guest
reply icon Replying to comment of Robert D Mrb

Amen to that. They have been gouging their long time customers for years while giving breaks to new customers.

They haven't offered me one perk in years. I hear they may go to internet streaming.

They could give it to me free and I wouldn't use those pirates ever again. Getting rid of them was very liberating to say the least.

Guest
reply icon Replying to comment of Guest-1744138

We were with DirectTv for 15 years and were paying over $200 for programming with The Ticket. Finally got fed up and let them shut us off and we now have Hulu and Amazon Prime and LOVE IT! Screw DirectTv

Guest
reply icon Replying to comment of Robert D Mrb

Not only are these thieves hemorrhaging market share. ; Theyre doing everything they can to alienate the few customers they have left.

Take heart consumers. The market will solve your DirecTv problems.

They're going defunct sooner than later. Ill dance on their putrid grave on that day.

Guest
reply icon Replying to comment of Robert D Mrb

Service Sucks.... Worst customer service ever.

If you stand up for yourself they harass your service... My guide takes off on its own, running very quickly through every station, over and over... I even pulled out the batteries during this time and it kept running through them. During this virus, we as customers must pay or bill or be disconnected...

Yet, they don't need to answer our calls... Each time I call, I'm on hold for over an hour.... Then they do not fix the problem, because they are the Problem. I've rebooted my system many times...

Problem is customer service trash... They Intentionally mess with your service and deny your calls. I finally changed my number with them.. Now I'm receiving multiple spam messages from Strange companies...

My privacy rights have been violated. This is the Worst service you can ever pay for.. And believe me you will over pay your *** service. Don't waste your time or money on them.

I also have many videos of my service going down because it's sprinkling outside.

Customer service will blatantly lie to you and never have consequences for their actions, at Least not from the company... God See's Everything.

Guest

I hope you are going to change the weather app back so we can access the radar and other features we depend on. What is on there now is totally useless.

Guest

I agree with all of the comments. My wife and I are older and can no longer read the information from our chairs.

She likes to record shows so she can skip commercials if she wants, but can not see how far she is advancing the tv as it is hard to read the numbers for seconds skipped. They need to go back to the way it was.

Guest
reply icon Replying to comment of Guest-1631244

I agree. The new setup is terrible. Go back to the way it was.

Guest

Unless they change their ways quickly, they will be out of business. Think I am going to buy out my contract and go back to Dish

Guest
reply icon Replying to comment of Guest-1618816

My direct tv format sucks. Push info & can barely see the time,etc. if going to stay that way ADIOS

Guest

Their customer support is really poor. I have spent 4 to 5 hours with their customer support team.

3 dropped phone calls and 1 disconnected chat support. After all this they agreed to send a new PVR receiver. Promised delivery in 3 days. Checked back after 5 days and was told no order was ever created to send one.

Iโ€™ve had enough. Cancelled service. Offered me $50 to keep my business. Really are they serious.

I would not stay with a years free service.

New format is brutal. Iโ€™ll stream everything I need from here on.

Guest

I absolutely hate this new format! Lost shows! We will be switching to another company.

Guest

Absolutely. My recordings seem to disappear constantly.

Nothing is where it can be found. Hate it!!!

Guest

Directv is on the same level as Democrats, worthless.

Guest
reply icon Replying to comment of Guest-1552530

Touchรฉ

Guest
reply icon Replying to comment of Guest-1552530

It's inappropriate to bring up politics in a DirecTV review.

Guest

I agree with the majority of the comments. This format is very poor quality.

Someone needs to rethink this and think about simplifying the the entire formant... not next year, not two years from but very soon.

Guest

Just got an upgrade today and the new guide is awful. My TV isn't even that far from where I sit and it's hard to read. What's up with that !!

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