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I and many others I know do not like the new format at all. It is a lot harder to read, among other things.

Reason of review: Bad quality.

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Anonymous
#1506233

hate the new format, they would screw up a soup sandwich

Anonymous
#1505190

Just deleted my most of my recordings by accident . Do not like this new format ! Has left me wondering if I’m going to keep it

Anonymous
#1504675

It so darned slow, try changing channels is like waiting in dentist office. Takes forever.

Bring back my old set up. If u would have asked I wiuld have told you I want to opt out of my DTv experience.

Anonymous
#1504053

The new format is quite slow, difficult to read, icon images are poor quality, and the interface is not user friendly...several option choices require even more steps to achieve. This is regression plain and simple.

We already pay enough for the services we receive. To continue paying the same and have an inferior interface forced onto us is insulting! This is a poor manner in conducting business!

Give us access to the old format that works. Resolve your issues and polish the new format before rolling it out to consumers.

Anonymous
#1503176

Why get rid of caller ID? Will be switching to FIOS as soon it is available in my neighborhood.

Anonymous
#1502747

Could not hate this more!!! It is so slow, and just a flat out mess! Can’t believe we actually have to pay for this.

Anonymous
#1502223

Remember new Coke a number of years ago that was a tasteless flop? Well, the Coke company listened to its customers and admitted their mistake and took it off the market. Wise up DirecTV - admit the new format is not an improvement and return the old format to customers.

Anonymous
#1502193

Wtf happened to the tv logo icons ypu guys are messing up

Anonymous
#1502167

I hate the new format. It is so hard to read the guide.

The front size needs to be bigger. I have a 55" tv and I can barely read it.

Anonymous
#1501995

please!!! change the format back.

it was lovely. it worked. user friendly. you could see it.

do not try and fix this one. GO BACK TO WHAT WORKED.

Anonymous
#1501978

The new format is not user friendly. Why mess with something that works.

Anonymous
#1501751

The print is to small to read on a 40” tv, and the blacked out area behind the guide and when you’re fast forwarding takes up half of the picture and takes 4 seconds to return to normal. The system runs so much slower also.

Anonymous
#1501522

The new format is horrendous!! Please change it back to the way it was!!!

Anonymous
to Cm #1501595

Have any of had any feedback from direct tvOnce my contract is up I am changing providers

Anonymous
#1501460

Directv is run by Democrats, enough said.

Anonymous
#1501430

Guide is terrible. Not user friendly, takes too long to load, hard to read — why would you complicate something that should remain fast and simple!???

Definitely looking into other services. Very disappointed

Anonymous
#1501427

New guide is very hard to read. Hate it!!!

Anonymous
#1500883

I hate the new format. When you scroll through the guide it doesn’t highlight once you reach the next page.

Very user unfriendly and I’m not sure why it was changed.

It’s awedul. Change it back!

Anonymous
#1500551

totally agree

Anonymous
#1500536

Small font size. Can't read guide on 55 in. Tv.

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