(33 of 12920 reviews match)
Latest review first
Complaint Rating: I have been with Direct TV for the past 6 years and up until this morning, I was pleased with the service. My parents signed up with Direct TV three months ago, and did so via online. There was no field to put in a referral, so after signing up, they...
Directv in Manchester, New Hampshire - Reading behind the fine lines
i was interested in this new direct tv and wanted to know more not signing anything i got hooked up and found that i didn't care for it. when i tried to switch to comcast, they went in and took 340$ without my permission on rent day. now i have to stay with them for 2 years and i thought it was a 30 day trial. i am misserable cause i never signed a peice of paper and i wasn't told of the 2 year commitment. i feel that they just wanted the sale and the heck with good customer service. that had to come out twice to put that sattelite in a good area and NEVER,NEVER did i sign one work order sheet or commitment agreement
Directv in Manchester, New Hampshire - Direct TV Strikes again! DROP THEM your next!!
I recently dropped Direct Tv because we had moved so I cancelled my service which I was going to do anyway because the service was absolutely terrible!!! THe next month I was going over my bank statement and noticed they hit my account for 474.25 without me knowing anything about it. I called in and asked the rep why? SHe stated there were 14 pay per view movies ordered via the boxes. First off this is impossible because there never was phone lines hooked to the boxes!! I also told her that when I called in to cancel service the rep told me the 150 early termination charge would be waived for the poor experience. All the rep said was too bad you are charged this and I cannot tell you who authorised the withdrawl . Little strange she couldn't tell me who authorised a withdrawl on MY account! They are terrible and will rip you off. If you are thinking about using them DON'T and if you have already made the mistake of using them DROP them like a bad habit!!!
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Directv? What happened? What can we help you with?