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Complaint Rating: I have been with Direct TV for the past 6 years and up until this morning, I was pleased with the service. My parents signed up with Direct TV three months ago, and did so via online. There was no field to put in a referral, so after signing up, they...
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47 comments
Anonymous
#1223143

Get $100 with any deal or package from DirectTV, using the link and code below!

Link: http://www.directv.com/friend/AENM03MT0SF

DirectTV Referral Code: 7713215

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Review
#168273 Review #168273 is a subjective opinion of poster.
Loss
$200

Directv in Manchester, New Hampshire - Reading behind the fine lines

i was interested in this new direct tv and wanted to know more not signing anything i got hooked up and found that i didn't care for it. when i tried to switch to comcast, they went in and took 340$ without my permission on rent day. now i have to stay with them for 2 years and i thought it was a 30 day trial. i am misserable cause i never signed a peice of paper and i wasn't told of the 2 year commitment. i feel that they just wanted the sale and the heck with good customer service. that had to come out twice to put that sattelite in a good area and NEVER,NEVER did i sign one work order sheet or commitment agreement
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Review
#150882 Review #150882 is a subjective opinion of poster.
Loss
$340

Directv in Manchester, New Hampshire - Direct TV Strikes again! DROP THEM your next!!

I recently dropped Direct Tv because we had moved so I cancelled my service which I was going to do anyway because the service was absolutely terrible!!! THe next month I was going over my bank statement and noticed they hit my account for 474.25 without me knowing anything about it. I called in and asked the rep why? SHe stated there were 14 pay per view movies ordered via the boxes. First off this is impossible because there never was phone lines hooked to the boxes!! I also told her that when I called in to cancel service the rep told me the 150 early termination charge would be waived for the poor experience. All the rep said was too bad you are charged this and I cannot tell you who authorised the withdrawl . Little strange she couldn't tell me who authorised a withdrawl on MY account! They are terrible and will rip you off. If you are thinking about using them DON'T and if you have already made the mistake of using them DROP them like a bad habit!!!
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2 comments
Anonymous
#323807

ONLY if they can provide date/time and additional identifying information about the claimed charges you owe.

No one can just say "You owe me $XX" and take the money from you without proof that you actually do owe them money.

This post-canellation billing after receiving the cards when a person hasn't connected a phone line is a recurring theme in these complaints. Know your rights!

Anonymous
#5053

Your wrong its not impossible. The phone line is used to report the movies you buy.

Did they pick up your EQ? If so they checked it and you had ordered movies that had not yet been reported.

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Review
#114369 Review #114369 is a subjective opinion of poster.
Loss
$474