(31 of 12178 reviews match)
Most helpful reviews first
Direct tv continues to have issues, goes out with no reason. Loses satellite. Does not record or download all the time. and when calling to resolve the automatic answering hangs up. Cant get a real person. I hope you take this advice. Nice work AT+T you made a pretty...Read more
Company wrote 0 private or public responses to the review from Nov 04, 2016.
all the service guy was worried about was getting paid and i quote "" hey man this is a waste of MY time for me to try and trouble shoot this as DONT THINK I can fix it so i cant close out the service order so i wont get paid because all your dvr boxes are outdated i...Read more
Company wrote 0 public responses to the review from Oct 18, 2016.
Both DVR's stopped working . Made a service call on August 13th. Had a service appointment for today August 16th. They did not show or even call as they cancelled for no known reason ! After speaking to no less than 5 CSR's they want to reschedule for Thursday August...Read more
Company wrote 0 public responses to the review from Aug 16, 2016.
Dublin, New Hampshire
I didn't like
- Poor equipment and reception
- Broken promises and loyalty
- Are not taught on how to solve a problem
Direct TV is too cheap to keep our local NBC station on the air so I've now missed the opening ceremonies and will miss all the other Olympic events :( Their solution is to use equipment I don't have to use apps over the air which won't work at my home. :( OR I can buy...Read more
Company wrote 0 public responses to the review from Aug 06, 2016.
New Boston, New Hampshire
MY letter to Directv: It is worth taking the time to write to you with my recent experience that ended 12 years of loyal service to your company. I have been a Directv customer since 2004, and have been told over the phone by one of your representatives that that type...Read more
Company wrote 0 public responses to the review from Jun 02, 2016.
How annoyed & pissed that I cannot watch the Olympics - nbc & directv can't simply figure out how to play nice & allow us access to a major tv network! Sure I can watch some on the nbc app! But do I want to filter thru 3 hour programs to find the American competitors!...Read more
Company wrote 0 public responses to the review from Aug 07, 2016.
Temple, New Hampshire
- Watching recorded shows from any room
Weve been with Directtv since 2013. Our bill keeps increasing even though we have not made any changes. We called today,3/21/16 to check on the bundles, hoping to lower our cost. After being on hold for a long time, rep said the bundles werent available in our area....Read more
Company wrote 0 public responses to the review from Mar 21, 2016.
Windham, New Hampshire
Ive only had service just over 3 months with direct tv. I got an error message saying the hard drive went in my Genie so i called customer service they said the new Genie would cost me nothing but i would have to pay $19.99 for shipping and handling which would...Read more
Company wrote 0 public responses to the review from Jan 31, 2016.
I made the mistake of paying a families members account on the phone and expressly said this was a one time payment. They have now charged my SSI payment card for money. This is not my account and I was given cash to pay this using my Direct Express SSI payment card...Read more
Company wrote 0 private or public responses to the review from Sep 18, 2015.
On Thursday we called to get Direct tv to watch the patriots. We asked if we sign up right now can we watch the game tonight. They said YES...They lied we couldn't. We asked for the Manager to call us...He never did. Saturday they came to install direct TV. They...Read more
Company wrote 0 private or public responses to the review from Nov 05, 2015.
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