State: New Hampshire Product: Directv Technical Support Clear all filters (1 of 275 reviews match)

Directv in Dublin, New Hampshire - Poor service

Both DVR's stopped working . Made a service call on August 13th. Had a service appointment for today August 16th. They did not show or even call as they cancelled for no known reason ! After speaking to no less than 5 CSR's they want to reschedule for Thursday August 18th. And yes we have been with Direct TV since 2008 and have paid for a service contract all this time. And they cannot figure out why customers are leaving !!!! So we will be leaving too. Any suggestions on the latest tech that we should use. And yes since we are a second home Direct may have to visit many times to get their equipment back. Nothing like a dose of the same service that they give out.
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#901813 Review #901813 is a subjective opinion of poster.
Directv Technical Support
  • Poor equipment and reception
  • Broken promises and loyalty
  • Are not taught on how to solve a problem
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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El Segundo, California
United States
(800) 531-5000
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