Directv - New TV guide sucks

Can’t stand the new guide. Everything is so tiny you need a 72” screen to see the information.

Had Directv for 20 years but looks like that may be ending soon. Checking other options now. AT&T, you really f’d this one up. I know, I know, you don’t really care about the customer...just the bucks.

I’m really more irritated with Directv for even going with the merger. Oh well, like the 70’s singer Jim Stafford used to say...”All good things must come to an end.” Oh well, thanks for the memories!!!

Agreed, menu sucks, guide is horrible, I can’t navigate my recordings and the color scheme is pointless. DirectV went downhill as soon as they merged with AT&T.

The new TV guide is so low grade just like your customer service. This is a sign that things are only going to get worst!

. AT&T don't give a *** about their customer, nothing has changed. As soon as I heard the AT&T was taking over I had flash back of 20 years ago when I had their phone services BIG rip off!

I'm done with Direct TV now that AT&T is involved. Comcast, I'm coming back!!!!!!!!!!!!

Their customer service consists of people whose English sounds like glubglubglub!! I'm seriously thinking of going over to DISH! At least you can read their guide and don't have to put up with it moving at a snail's pace.

Well, if Directv was not run by POS Democrats, they would be far better.

Im begging you to bring back the old guide. Your customers have been complaining about this new format for months and you do nothing about it.

As soon as I can get out of my contract, I am leaving Directtv if this shitty guide is not changed back to what it was . shameful

I am really unhappy with the new grid and just as irked that you allowed the Scientology Channel to join the line-up. I see a mass exodus of viewers in your company’s future. I feel sorry for your staff having to deal with the fall-out.

The shows I have dvr’d regularly have disappeared!!! But really old stuff is still on there????

Fix it!!! Or I’m canceling!!!!!!

Can we get old system back please, please, please?

The update ruined the service for me. I will be cancelling at end of month before full price kicks in.

I was all in with keeping until the update....I hate it. Even lost channels that came with package before.

Don't like the navigation or slow functioning. They should have left it as it was.

I agree word for word, but I will add the genie is the worst decision I've made, complete piece of ***

Worst decision I have ever made switching from dish to f$&king direct tvI never in my life have had such a *** poor systemI

You cant watch a show while your scrolling the guide. The chanel goes off and no sound. Takes forever for the guide to load as well.

Who was in charge of this update it's horrible. The print on the screen is too small and hard to see.

It's difficult to navigate through recordings and what happened to caller ID. FiOS is finally coming to my town and am ready to make the switch.

Direct TV, I am researching other options. Your service now SUCKS.

The new menu SUCKS, my genies are HORRENDOUSLY slow now.

Are you intentionally trying to kill off Direct TV? Seems like itI'm definitely leaving this CRAP company ASAP.

I agree. The new guide is horrible.

They need to switch it back. This is more than just being used to it. It is way too convoluted and not user friendly. I get so damn pissed every time I try to enter a full channel number like 0501 when I have the guide up.

It initiates some other menu that I have no interest in. The format is confusing and has a lousy feel and look.

Don't know why they tried to fix something that wasn't broke! I absolutely HATE the new program guide. Bring back the old guide or I will be calling Cox tv!!

HATE THE NEW GUIDE SYSTEM - QUALITY IS TERRIBLE - BRING BACK OLD GUIDE

The new guide is terrible. We plan to cancel.

I have gone from a fan to hating dtv now overnight