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2.4
Details
Directv - Despicable Customer Service
Directv - Despicable Customer Service
My 7 year old son ordered the "Ready Player One" movie 8 times on the same day without his parents knowing. Then did it again 6 times with the Lego Movie. I didn't realize it until my bill came due and was so expensive. I've made 4 calls to customer services..in the...
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6 comments
Anonymous
#1712312

It actually looks like he rented the movies on one day then purchased them the next couple of days. That shouldn’t be their responsibility.

It’s your kid.

Pay attention and set parental controls. Direct tv is not responsible for your absent parenting.

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Review
#1453382 Review #1453382 is a subjective opinion of poster.
Service
Directv Customer Care
Cons
  • Worst customer service in the world
Reason of review
Poor customer service
Loss
$66
Preferred solution
Price reduction
Tags
  • Billing Issues
  • Att and DirecTv
  • Billing Problems
1.0
Details
I called Direct TV customer service last winter about the sudden loss of local channel 10 (WBPN). The rep said they were working on a resolution. It's now August and now Direct TV has also dropped 2 more channels! (20) WBGH, and 40 (FOX/WICZ). Typical *** from cable tv...
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1 comment
Anonymous
#1726858

Let me help you. GET A CHEAP OVER THE AIR ANTENNA!

Since cable there really isnt a lot to watch without it. Now we all get you’re mad, but fight smart and not hard.

These disputes show up every few years. I keep one handy just in case.

Review
#1612456 Review #1612456 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Directv in Rochester, New York - Still waiting for my refund

1.0
Details
I sold my home in 2018. I had paid my directv bill a month in advance, we all do. I used 3 days of that month. I discontinued service. House was sold i was leaving. My new home wouldnt be ready for a month abd even then it would be awhile before id be moving in. I contacted directv gave them.address for refund. That was June 2018. Its now October 2019. Ive sent copies of thier final.statement showing they owe me a refund 6 times now..still nothing...
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Review
#1670302 Review #1670302 is a subjective opinion of poster.
Service
Directv Satellite Tv Service

AT&T has destroyed Directv. 7 years happy now want to cut cord.

1.9
Details
Multiple problems and rising prices for downgraded service. All since AT&T took over. Will be leaving soon.
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Review
#1550544 Review #1550544 is a subjective opinion of poster.
Service
Directv Tv Package
Cons
  • Poor loyalty programs
  • Loss of channels
Reason of review
Pricing issue
2.0
Details
First of all we are no longer receiving our local channel which is Star64 in Cincinnati. It has been off for months. The other thing is, you are constantly making changes which is very challenging to some of the older generation. We used to be able to go to the weather...
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Review
#1637452 Review #1637452 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Not as described/ advertised

Directv in Lake Grove, New York - I am very upset that direct tv is not airing cbs network!!!

Disputes between CBS and AT &T Direct TV and afte4 all the money I pay for Direct TV! I am ready to switch my provider!!
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Review
#1600346 Review #1600346 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
No access to my favorite network!
Loss
$100000
Preferred solution
Let the company propose a solution
1.0
Details
Dear direct tv customer service I suspect you love Direct tv as much as I did and are ashamed what has happened to it since the merger. I am confident that you have heard many complaints since the merger and the paradigm shift in the way customer service is handled,...
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Review
#1575847 Review #1575847 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service
1.0
Details
I absolutely HATE you lousey, money-grubbing bastards! I couldn't care less about your imagined money woes w/ whoever. It has nothing to do w/ me. You blacked out the U of Montana/Alabama game bc you think you don't have enough $$. Hell's bells...arent you idiots rich...
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Review
#1647606 Review #1647606 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Pricing issue

Directv in Albany, New York - Paperview movie I ordered don't work

1.0
Details
This is ridiculous pay for nothing
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Review
#1580519 Review #1580519 is a subjective opinion of poster.
Reason of review
Just wanted to watch the movie I ordered

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Directv in Buffalo, New York - Mad about price we pay and can't have our local channel

1.0
Details
Nbc channel is off cant even watch our nascar race this sucks
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Review
#1579369 Review #1579369 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Pricing issue