In June 2015 Directtv called me stating they were running a special NFL Package for $102.00 if paid in full with 5 payments $29.99. I paid my $102.00 on time to Directtv, since July 2015 I've had nothing but billing issues on their NFL Package, now July 2016 I am still getting billing errors added to my current bills for NFL Package 2015 they are stating I upgraded the package now.
They billed me $41.99 for 5 times not the $29.99 they said they would give me.
I"ve had nothing but hours on the phone with them, being hung up, transferred to other departments. Horrid nightmare.
Product or Service Mentioned: Directv Nfl Sunday Ticket Tv Package.
Reason of review: Poor customer service.
Monetary Loss: $675.
Preferred solution: Full refund.
Directv Cons: Untrustworthy billing practices, Lack of concern for customers or what they are being told.