Had Direct TV installed 11/25/16 (a mere month ago). Supposed to have the NFL Sunday package.
However, have called every Sunday since installation for tech support since the NFL package does NOT work - all I get is a black screen (no error messages!! which the cust support persons keep asking for). Direct TV keeps re-downloading the programming settings, resets the receiver, etc., 4-5 times every time I call. So far, nothing works.
I'm about to tell them to cancel my account! NO penalty (2 year contract - ugh!
Hope I won't be stuck with poor service for 2 years!) Wish the company would FIX their technical issues! What am I paying for??
Product or Service Mentioned: Directv Nfl Sunday Ticket Tv Package.
Reason of review: Poor customer service.
Preferred solution: Price reduction.