I got NFL Sunday ticket free when I signed up for Direct TV and then was auto charged for it after one year. Once I realized it, I had paid three months and was told I couldn't cancel because "the football season had already started".
I did not want this service in the first place, NOR did I request renewal...they just did it and added to my bill. There was probably some fine print in the contract that stated this, but of course, I didn't know it. I find this to be a very sneaky practice and will be canceling my Direct TV service within the next month. They will not credit my account, AND I have to now pay $41.99 additional per month for the NFL ticket.
I HATE football, and I am on a limited budget.
I would rather pay the $20 per month cancellation fee and end this contract than deal with a company that is sneaky AND will not refund me and is FORCING me to keep this service which I never requested in the first place. VERY DISAPPOINTED...Going back to Time Warner.
Reason of review: renewal of a free service I didn't request or order.
Monetary Loss: $252.
Preferred solution: Let the company propose a solution.
Directv Pros: Installers were nice.