Directv - NHL Center Ice Scam
Don't be fooled by this unethical organization.Call today threaten to cancel and watch everything they are suddenly trying to give you.
The organization offers something for "free" but then says oops you forgot to cancel I can't refund, they are scam artists. I called to cancel spoke to Rual who said he would transfer me to customer loyalty that would give me the best possible deal, he actually transferred me to billing, I tried to do it though on line chat who miraculously was having system upgrade issues and couldn't type, I called and when the llady summarized the offer she made and I said no back out the NHL package which i didnt order she got rude and said no sir this is what I offered and you said no. To cancel I had to go to yet another individual who offered free HD receivers, went to the comcast page and started quoting me their prices as if I was lying.
30 inutes before she finally agreed to cancel and then attitude changed from I want to keep you to "screw you" you are getting nothing especially the NHL amount we ripped you off for.I filed my complaint with the BBB today and will continue with every forum I can find.
Reason of review: Return, Exchange or Cancellation Policy.