I had my direct TV services transferred when we moved and was told there was no relocation fee. 3 days later I was contacted and told I would have $200 added to my next bill.
I told them to come get their equipment, and they said "fine, but you will get an early termination fee". They sent me to collections for $600, and I am now ineligible for any other AT&T services. 1 year later they have waived all fees after 7.5 hours on the phone except for $202 dollars of what they call a previous balance.
Credit is already ruined and has caused higher interest rate on several transactions in the past year. Any Ideas?
Product or Service Mentioned: Directv Tv Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $202.
Preferred solution: refund and clear credit.
I liked: Nfl ticket.
I didn't like: Dealing with any of their people.