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Directv in Asheville, North Carolina - Try Dish

1.0
Details
We travel a lot in an RV. We also purchased a small mobile home on a golf course for winter. DirecTV customer over 10 years. Have the receiver which we also use in RV and just want to have service in mobile as well. We pay every month right? DirecTV wants you to open a completely new account. Forget that! We are already paying regardless of where we are. We already have a Directv dish on the roof too. For some reason it won't communicate with receiver. DirecTV won't service and said Wineguard will service. That is a lie. CSR even gave me their number! Wineguard tech said he gets this all the time. Worst customer service ever! Used to be good before ATT took over.
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Review
#1703904 Review #1703904 is a subjective opinion of poster.
Service
Directv Satellite Tv Service

Directv in New Bern, North Carolina - Returned in 2017 and I’m now receiving a call about rquipment

I canceled service with them in 2017. I’ve not heard anything from them until last week when a collection company called me to say I had a 350 balance for equipment not returned. I’ve had the same phone number for 18 years, the same email address for 12 years and they’ve made zero attempt to contact me until now. Their customer service is horrible and now this?? What can be done?
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Review
#1679281 Review #1679281 is a subjective opinion of poster.
Service
Directv Tv Service

Directv in Clyde, North Carolina - Loss of channels

1.5
Details
Lost ABC how expensive can a channel that you can get over the airways for free? Now ive lost that channel. I pay far too much monthly for you to quote loose that channel. To expensive progaming to loose channels like ABC!!!!!
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1 comment
Anonymous
#1756912

Direct tv wanted to bill a dead person for terminating her contract early How incredible!!!!.

Review
#1670974 Review #1670974 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Not as described/ advertised

Directv in Raleigh, North Carolina - Still have not restored local programming

1.0
Details
over a month now since they took off local channel 17 here in Raleigh NC
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Review
#1613109 Review #1613109 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Not as described/ advertised

Directv in Wilmington, North Carolina - NO CBS STATIONS

1.9
Details
My family and look forward to watching CBS shows such as local news. Big Brother and Survivor etc. This time we were excited to watch Big Brother because it wasn't about celebrities or music moguls, NOPE can't even watch CBS on any channel. I'm sure you knew this in advance and sweep it under the rug. If it's still not on by the weekend, I am cancelling my service with you because you are not discounting the days we are not getting it like the Chiller and one Outdoor chanel. This is beyond belief!!!!
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Review
#1599457 Review #1599457 is a subjective opinion of poster.
Service
Directv Satellite Tv Service
Reason of review
Bad quality

Directv in Greenville, North Carolina - Want channel 9 back

please get wnct back or i will leave direc
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Review
#1596811 Review #1596811 is a subjective opinion of poster.
Service
Directv Tv Package

Directv in Charlotte, North Carolina - I hate Direct TV/AT&T

2.2
Details
TV always goes out in the rain and now channel 7/CBS is out! Really?!! Also, don't always get internet! Next, they'll probably raise my rate. I'm so ready to change!
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Review
#1579816 Review #1579816 is a subjective opinion of poster.
Service
Directv Bundle
Pros
  • Promptness
Cons
  • Not concerned about their mistake
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Direct Tv Complaints

Directv in Siler City, North Carolina - Just really pissed

Lost my local tv channels, pay way to much anyway. Only watch maybe 3 dozen channels as is. FIX IT!!!!!!!!!!!!!!!
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Review
#1577644 Review #1577644 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Directv in Mill Spring, North Carolina - $140.00 a month for nothing! old programs, unless you pay more!

1.6
Details
there are others ways to watch TV without it costing me 140.00 a month, and this payment doesn't even include premium channels. at this point we are so done with this company.
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Review
#1536111 Review #1536111 is a subjective opinion of poster.
Service
Directv Tv Package
Cons
  • Old programming unless you pay more
Reason of review
Pricing issue
Tags
  • Nothing Modern Here

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Dish Network
2521 reviews
1.7
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Called back in December 2018 because my bill doubled in one month. No change to service just doubled. Finally after threatening to drop them they adjusted the bill for 12 months. Got the next bill and that was wrong and when i called i was given the run around about...
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Review
#1489121 Review #1489121 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Pricing issue
Preferred solution
Price reduction