Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money


Is this company for real? I've had trouble with these idiots from DAY ONE! Everything I was promised was a lie! And nobody bats an eye over it. Over the last 14 months, I've spent more time on the phone with these *** shysters than with my own family.

Currently, my wireless genie isn't working, and that means that I GET TO PAY FOR IT! Garbage equipment that never works somehow is MY responsibility? Currently looking into legal action.

I can't believe that people are still signing up with these jokers. I can't believe these people are getting away with this. I can't believe the chronic runaround I get from every department. I need to be compensated, and that's how we're doing it now.

Product or Service Mentioned: Directv Receiver.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Directv Pros: Polite customer service.

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