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Directv - WTF have you done?

Are you kidding me? This is just terrible! How could you do something soooo stupid? It is the worst yet! You should have a mode for all us blind *** Baby Boomers! Better yet, switch back to the previous size fonts! Who designed this format? I'd fire all the idiots on the design team! Bam!!! You're Fired!
1.0
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Advertised vs Delivered
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#1259455
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Purchased the Spurs package and can't get the game since they upgraded the receiver. Started with the self diagnostic. That didn't help. Called customer Service, but the representative in the Philippines was not understandable. Unable to use the website to get help....
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#998656
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I recently disconnected my Direct TV after 11 years. I sent all materials (receiver, remote ect} back in one box. After calling them they said they have not gotten it back yet. However, the post office said they already have this box. I was told to call back in 10 days...
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#951951
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I have no picture (which happens often) so I am advised to re-set (which happens often) and still no picture but I am directed to call customer service and reference error message #772. Of course there is no human contact and it goes in circle and I don not get an...
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Anonymous
Anonymous

I agree with you.As soon as my contract is up Direct TV is gone.Bill is ridiculous and no good channels.

#949237
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Why is FOX News channel blocked? All other channels are operational. Is this intentional? It is unacceptable that the problem, if there is a problem, has not been corrected. Or that subscribers are not informed about the problem and a potential fix for the problem. ...
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1.0
I didn't like
  • Channel blocked
#949115
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Terrible installation. The guy misread the order and instead of installing a wireless system, ended up drilling holes in our walls and under four carpets (in four rooms). He didn't bother to put furniture back, patch carpet holes, or arrange the wiring to be in the...
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2.4
I didn't like
  • Installer service
  • Installer service broken box and long response time
#936091
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For years i have called to check on promotions and by calling i have had great results. I called on In early Sept to check on some freebies and was told i could get some free upgrades everything is fine until i get my bill which runs normally 136.00 dollars today Sept...
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Anonymous
Anonymous

We were "such loyal customers" that we "qualified for free upgrade". They guy came to our house and installed upgraded equipment. He presented a new 2 year contract for us to ...

4.4
#925164
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When the heck are you guys going to wise up and include the Pac 12 channel....for that reason alone (and believe me, I have others concerns too) I am ready to look elsewhere now that my contract is a year past that point....I may have to change before those very...
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2.0
I liked
  • Some of the channels in my package
I didn't like
  • No pac 12 channel
#924939
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Every time i call i get a different department and have to repeate myself and then get a agreement establoshed when there is complications and notes they say that will be hounered. And now they r telling me that they vant do anything going back past 30 days . From a...
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2.1
#922551
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I ordered service on Aug. 22nd and was told that the soonest install date would be Sept. 12th. That is 2 weeks out, but since i was put on a waitlist AFTER calling and asking about it I thought ok. Then the 12th came and the tech came. The only Directv rep person that...
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2.9
#921176
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