I have a combined account with AT&T and direct TV, which gave me a locked rate for 24 months. But in the 15th month into the contract, direct tv canceled my contract with no explanation or notice.
My bill jumped from $75.99 to $115.99. Now we have talked the reprentatives and supverisors for 3 months in a row. It's frustrating, since we are still in contract. Now they are giving us bogus reason that we have to prove that we are still with AT&T, which we still areor we have late fees, but cannot tell us when we are late.
If a company offers a loyalty program, they should honor it within its time frame.
My account number is 15156209. Please make it right as a honesty company should do!
Product or Service Mentioned: Directv Cable Tv Service.
Reason of review: Pricing issue.