Not resolved

I have not yet figured out why when you purchase equipment from a store, or directly from DirecTV, you then have to pay a lease fee each month. We bought all of our equipment and then were totally shocked to see that we are getting a monthly charge of $5.00 per receiver.

Why buy them in the first place if they are still going to charge you for them?

When we asked about this charge, several times, we were told that this is just the way they do business. We have had DirecTV for well over 10 years and are not happy with the way the company has changed. It used to be a very good company, and we had excellent customer service.

Lately we can't get a straight answer, and we have nothing but rising costs.

I am seriously thinking about checking out Dish. Any thoughts on this?

Product or Service Mentioned: Directv Receiver.

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