Can't wait to go back to cable at the discounted price. !!!
Got it in writing on my "New Customer Sales Order that i was to get the first season of NFL Ticket free. Written-in by the Sales Rep. Chris Scalia. The season begins but no NFL ticket as the sales rep made a mistake since the Select Package i initially signed up for doesn't qualify for the Free NFL Ticket for the first season.
10 days later i upgraded to the Choice Package which does allow the free NFL Ticket. You think Direct TV would stand behind what their sales rep promises in writing but NO. I am SOL. See you in small claims court direct tv.!!!!
Easy judgement in favor of the plaintiff. OBTW, sister is my lawyer, no charge ,,,,,,,,
Product or Service Mentioned: Directv Tv Package.
Reason of review: written in sales order to receive free nfl ticket but not received.Sales rep made a mistake by promising in writing the free NFL 2015 ticket. Sales rep words written on initial sales contract are not honored by direct tv. .
Monetary Loss: $250.
Preferred solution: Deliver product or service ordered.
Directv Pros: Great technical support.
Directv Cons: Doesnt honor written sales rep.