The Directv installer placed the dish on my roof and told me that it would not leak.Well, it did, causing $3800 in damage before we noticed.
A claim was filed and denied. Directv then charged me $50 to move the dish to a pole. I have tried to speak with someone at Directv and with the claims company and no one will call me back. I have sent several emails to the claims company and they refuse to email back.
What recourse is left except a small claims through the court system.If this is the way they want to do business they are destined to fail.
Review about: Directv Satellite Dish Installation.
Reason of review: Poor customer service.
Monetary Loss: $3875.
Preferred solution: Pay for my damages. .
I liked: Price.
I didn't like: Customer service.