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The Directv installer placed the dish on my roof and told me that it would not leak. Well, it did, causing $3800 in damage before we noticed.

A claim was filed and denied. Directv then charged me $50 to move the dish to a pole. I have tried to speak with someone at Directv and with the claims company and no one will call me back. I have sent several emails to the claims company and they refuse to email back.

What recourse is left except a small claims through the court system. If this is the way they want to do business they are destined to fail.

Review about: Directv Satellite Dish Installation.

Reason of review: Poor customer service.

Monetary Loss: $3875.

Preferred solution: Pay for my damages. .

I liked: Price.

I didn't like: Customer service.

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