DIRECTV Questions and Answers
Why does the direct light go from green to orange and back to green?While on light goes fromgreen to orange and then back. Shows are not affected. Is this normal for the box?
Does DirecTV remote have a sleep setting.
The DirecTV Remote does not include a button to access the sleep feature of a TV, you will need to use. If you want to fall asleep in front of the TV, you'll probably want to use your TV's sleep timer instead.
When will I get my Visa rewards card.
To get more information about the Directv reward card, please contact the Directv customer care team:
- by phone at (800) 531-5000 (toll-free number within the United States);
- via the company's social networks;
- or find Directv customer service details on the Pissed Consumer website.
If I buy a new directv receiver online, will Directv authorize it to make it work?I called them to tell them one receiver wasn’t working properly. I thought they would send a new one.
Instead they said a new receiver would cost two hundred dollars.
I bought a brand new one with a card for one hundred dollars. Now Directv says they can’t set it up to work because it didn’t come from them
According to DirectTV FAQs since 01.01.2019 DirecTV does not allow customers to self activate the receivers purchased online. You will need a DirectTV authorized dealer to create an activation code.
How difficult is it to switch TVs from one room to another?One of our regularly used TVs is not working and I would like to replace it with a television from another room. Is it a matter of unhooking on and reconnecting to the other?
- plug one end of the cable into the coaxial port on the back of the DIRECTV receiver and the other end into the coaxial port on your TV;
- tune TV to channel 3 or 4 to receive a DIRECTV service signal.
To get more information about your DIRECTV plan, please contact the DIRECTV customer care team by phone at (800) 531-5000 or via the support form on the PissedConsumer website.
Support is provided 8AM – 12AM ET
My power went out and now it's back on but the directv control doesn't work?
1) Press “MENU.”
2) Arrow down to “Settings & Help” and press “SELECT.”
3) Arrow over to “Settings” and press “SELECT.”
4) Arrow down to “Remote Control” and press “SELECT.”
5) Make sure “Reset Remote” is highlighted.
Service.
When are you going to restore local channel El Paso, TX if you can't answer I will probably change services.
- ABC (KVIA)
- AZA (AZA)
- CBS (KDBC)
- CW (CW)
- ETV (KSCE)
- FOX (KFOX)
- NBC (KTSM)
- PBS (KCOS)
- PBS (KRWG)
- TMO (KTDO)
- UMA (KTFN)
- UNI (KINT)
To get more information about local channels, please contact the DIRECTV Existing Customer Support team by phone at 1-80*-531-5000. General support is available daily, 8am – 12am ET. Technical support is available 24 x 7.
are we ever going to get cbs back.
It is better to contact Directv customer service by phone at 800-531-5000 or send an email at directv@cm.directv.com
No CBS again.
Are you going to get CBS back before September?
It is better to contact Directv customer service by phone at 800-531-5000 or send an email at directv@cm.directv.com
When are we getting channel 6 back.At&t Direct TV are arguing money when its customers pay the price. We lost channel 6 and any it back asap
Please try to contact Directv customer service by phone at 800-531-5000 or send an email at directv@cm.directv.com