Plymouth, Michigan
Not resolved
2 comments

October 2015 my contract came up for renewal was going with xfinity but was told that I if agree to stay with Direct TV for 2 years they would keep by bill at $109 unless I wanted more channels. After spending 15 minutes on the phone waiting for an approval on my $109 some fool came on and asked why I was calling.

Told me that my rates were going up and my verbal contract wouldn't change it. I am switching to Xfinity.

Reason of review: Bad quality.

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regg44
#1133695

Getting transferred is the WORST. It sucks to have to explain over and over why you're calling. Don't they exchange ANY information with each other at all?

Anonymous
#1131551

I'm really sorry to hear about that! I would love to help you find the right services for you if you would be interested.

I am a current sales agent for Direct Tv and Dish. What I could do for you is either lock in your current rates and make sure that price doesn't go up on your anymore with your Direct Tv.

Or I could get you services with Dish Network and save you a lot of money as well as buy out your Direct Tv contract. Please give me a call if you are interested, 801-921-9495