My name is Frank Strange, I recently signed up with Direct TV and forgot to give them my referal person's acct# that day so I called back the following day and was told that "it would be ok for just the 1 day" I did howeever give them their name and address and they lead me to believe that they would find it and even told me that the credit would take about 2 to 3 months to show on my bill.They never mentioned that I HAD to have their acct # or I would have called my referal friend and got it that very day.
How clever of Direct TV to intentional with hold this information from a new customer. I waited the 3 months and when no credit showed up I called to see why. I was told then that since it has been 90 days it was too late to get the credit now. Direct TV has so many loop holes that they can wiggle their way out of the very offer they use to attract customers that it is unreal.
I don't do business with swidlers.
When my contract is up, I am changing my provider.Direct TV should be ashamed.
More Review Details
- Monetary loss:
- Product or service
- Customer Service
- Review category
Author wants to be contacted by the company. Learn more ›