Surprise! I now have a TV guide format on a 55" TV! That I CANNOT READ!!!! Literally can't make out the words or channel numbers. The REASON I changed to direct tv was the easy to read bright blue background and great format of the guide. Whencontract is up - I'm Out...Read more
Directv - Fix it Now or I Quit!
Cannot live with new guide. Can't even read it on bedroom tv without moving close to screen.
Directv - Educated idiots
I have 3 choices. 1 Get and stand in front of the TV to read the guide. 2 rearrange my living room. 3dump Direct TV. Easiest decision I ever made. Goodbye Direct TV! !!
Directv - Genie On Deman NOT AVAILABLE WITH NO ETA!!
Ive been a loyal customer but my Genie package they "upgraded" me to has now been down for over a year with no expected date of resolve!! They say since I dont pay extra theres no issue but THIS IS AN ISSUE! Also the ATT internet is slow & freezes constantly!
Directv - New format
Hate it, will change to a new cable.
I've been a directv customer since 2000. 2 days ago they zapped my box making it inoperative. I called them, they said I had to "upgrade". I asked if there was any new contract or commitment, they said none at all. They installed new equipment yesterday and today I...Read more
I didn't like
- Not getting issues resolved and very poor costumer service
No advanced notice of the change that I know, no user manual that I know of to help navigate the new GUI and on top of that, it is so much more difficult to navigate. How is this better? The old GUI was just fine. I am reading thru all of the reviews and no one is...Read more
OMG!!! I thought am I the only one or do they do this to everybody! apparently no and yes! signed up for dtv was promised get a $100 visa card, never got it and when called several times , the say sorry that is not available on your account, huh? what are you saying !?...Read more
- Good programin reliability of tv service
I didn't like
- Customer service
I just recently got this and I do not like it. There is too much information on the screen, and it takes too long to find what I want. Also, the text is now too small and hard to read unless I get closer to the TV. This is NOT an improvement. I wish there were a way to...Read more
I have read the complaints about the new format and I agree it sucks! But for two months now they have sent us a passed due bill without ever sending the bill. We called they just put you on hold, after you talk to some one, until you hang up and they win again. We...Read more
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