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Several years ago we made a huge mistake. We switched from DishTV to DirectTV. The programming on DIRECTV is awful. The movie stations, which costs us more money, show the same mediocre movies over and over again. A few years ago, DIRECTV showed the latest remake of...
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#1173325
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My 90 year old grandmother had an account w/direct tv for over 10 years. Recebtly it came to my attention that she is suffering from dementia and that they had been sending the bill in someone's name for quite some time despite the fact that she had been asking monthly...
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2.9
#1173240
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i wanted the ultimate package for $39.99. Guess what? The rep had never heard of it. I ended up with a package for $52.00. That sounded fine until i checked my channels the next day. I'm not getting a lot of the channels i should be getting. When I called I talked to 5...
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I didn't like
  • Problem not solved and questions not answered
#1172995
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Directv - Ignorant, Imbecilic Commercials

Directv
#1173197
1.0
Details
All of the commercials out now are stupid. Kids watch tv and when seeing these commercials thinks it's normal like someone drinking spoiled milk happily. STUPID...find new people to write your commercials they are painful to watch.
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Directv - What is this new setup?!?!
1/1

Directv - What is this new setup?!?!

Directv
#1172966
1.0
Details
None of us can read the stupid tv now! How can this be fixed?! There has to be a way! God I hate this company. I’m assuming I will have to call the Philippines seeing how they are not in the damn US anymore. How can they put out these commercials that say “#1 in customer satisfaction” I still have yet to see a satisfied customer!!!
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Directv - Horrible. 1 1/2 hours. 5 dropped calls. Customer for year

Directv
#1172839
Sooo pissed hard to type. Do not use them. They lie. They say anything to transfer you to someone else. Then cut you off. You must replace ALL T V s with HD models. Told me to go to a pawn store and buy them if I could not afford to buy them new. and this was never told to me when we let them change the receivers a year ago. Lie lie lie. Do not USE them.
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Directv - Never been so stressed having sattilight tv

Directv
#1172702
1.1
Details
Bill changes lies and to expensive intsaller left box he replacing never came back pick up never recieved recovery box after calling hot billed 220 $ because tech mistake call again box supposed be here 72 hours 6days later nothing direct tv rip off dont recomend them go dish or stream
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Power has been out at my house in Esperanza, Vieques, PR since hurricane Maria September 21, 2017. DirecTVPR continues to Bill me for SAT TV services. Last week I contacted them and they said they would suspend service. Today I received another bill. What do I need to...
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#1171989
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Doesn't do any good to contract them. Cant see info from 5 feet away. Nothing wrong with my eyes. I could see the old format fine. There is also too much crap and highlights. Very distracting and confusing. I asked to be downgraded and they said ok, but when the tech...
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1.0
#1171765
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Ever since the merger between Directv and ATand T has been a rolling mass of bad service, incorrect billing, no negotiations for a better bill or better deal. They need to wise up and understand they are not the only game in town anymore. I am going to cancel their...
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Anonymous
Thomas

You’re absolutely correct!!I’ve been with the for 12 years and since the merger, the service is garbage. I will be looking to see what service DISH has.

2.1
I didn't like
  • Billing and prices and unfair charges and rude sales staff
#1171712
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Like many other reviewers, I hate the Direct TV commercials that show people (presumable people that don't subscribe to Direct TV) doing really stupid things like drinking spoiled milk, getting paper cuts, sitting on gum, and other things that nobody really does enjoy....
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#1171665
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I tried to cancel my mother's service. She is now in a nursing home due to a stoke and will not be going back home. Acct is in her name only. I was told that since my name is not on the acct they cannot cancel acct without speaking to her. I informed them that she is...
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1.1
I didn't like
  • Poor customer service
#1171662
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U can't understand them in Philippines it doesn't matter what u tell them they do not understand what u are asking them. They are horrible to deal with. If u ask for a united States rep they say no they can't transfer. ASAP I am not going to have them.
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Anonymous
Steve wainot

Yes I agree cannot understand many of the words they speak. I will say they tried to be very helpful. Spent 1 hour on the phone. And never resolved the problem!!! They wanted...

#1171588
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This is the 7th time that money has been illegally taken out of my checking account related to an old directv account number. That account was closed and somehow reopened. I called after noticing 85.00 being taken out for direct TV when only 45.00 should be taken out....
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1.0
#1171138
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