I am very upset I stop getting a bill not sure why put when directtv became directtvatt they changed the price of my bill the raised the price of my proactive plan all with out my permission or my knowledge they when I called to speak to some one about it they hung up...Read more
- Used to be the best but now they are just okay
When we bought our new cell phone from AT&T, we were talked into getting Direct TV. At first it seemed like a good deal. Direct TV was to come out a rewire our house with new cable. The install guy talked us into going with a wireless system that cost more money. He...Read more
The print is so small that I cannot read it and I have 20/20 vision. I have complained to DirecTV but nothing has been done. I am sure I am not the only one who has the same problem. DirecTV please listen to your subscribers and do what they want not what you think is...Read more
Directv - Rude sales person
Just got a call form a sales person form direct tv and was trying to explain something to them and she hug up on me. Why call if you are going to be rude please find a job doing something else.
In the past year I have spent over 15 hours on the phone with directv going through endless transfers and providing the same information with each transfer. In the end nothing is usually resolved and the call is ended out of frustration. It took 6 months for my bills...Read more
- Life before directv
I didn't like
- Anything about them
- Talking to customer services in india
- Difficult to understand customer service
PLEASE DO NOT USE AT&T OR DIRECT TV SERVICES is an INSULT the way that you are treated by them and allowed to STEAL from your customers. Janika said yes sir, no problem. " They confirmed my credit and then said a text message would be sent within 24 hours. and that I...Read more
I didn't like
- Please do not use at&t or direct tv services
Was overcharged, double charge, was taken 50% off total, and then added back on in , making incorrect total, have not recevied call back from manager as told, that they were sorry and this would be resolved, with correct amount. Still waiting while, still being billed...Read more
I just had an updated Genie placed in last month. Both DirectV and the man installing my new Genie told me that there would only be an extra monthly fee if a separate extra receiver was added. Guess what? I just checked my bill today, since it is time for the payment,...Read more
I didn't like
- Deceptive fraudulent billing practices
My Direct TV bill was over 200.00 a month and going up about 10.00 every 3 months. I had all the premium movie channels. I noticed they were offering the same package to new customers for 59.99 , I have been with Direct for over 10 years. A great way to treat a loyal...Read more
Directv - Stolen Money
Took my payments and put on someone else's bill.6 months. Did contact them and a supervisor, told me to write corporate office, I did, and received a letter telling me to contact Directv, back i did and was told there was nothing they could do.
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