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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
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Directv - Argued with Philippines about a card instead of a check refund.

Got rid of Direct TV. They owed us money back. Nothing came, so I phoned. I ended up in the Philippines arguing, and asking for the refund. LONG time on the phone... He tells us that a "card" is being sent, was sent, will be sent... WHY is USA business being handled in the Philippines when there is so much unemployment right here in the USA? WHY refund a card instead of a check? Bewildering.
Company wrote 0 private or public responses to the review from 17 minutes ago.
1.0
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Exchange, Refund and Cancellation Policy
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#1426038
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In July of 2018 I contacted Direct TV to cancel my account. I told them I was having financial problems. I was told that if I didn't cancel that they would drop by monthly payment down to $25.00 a month. It never happened they continued to charge me the same amount....
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Company wrote 0 private or public responses to the review from 15 hours ago.
Anonymous
ARAdelmund

I have the same issue with Directv about my bill amount all the time. My $79 package costs me $127 a month!

#1425604
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Directv - DEMAND SERVICE

HAD REPAIRMAN AT HOUSE ..FOUND TROUBLE WITH HEAD ON DISH, CHECKED THE CONTROL BOX , REPLACED WITH NEW UNIT..HR54, TOLD US THAT WITH 24 HOURS WE WOULD HAVE THE TOTAL SERVICE BACK... 4 CALLS SO-FAR 3 REPIARMAN AT HOUSE ..STILL NO DEMAND...ALL OF THEM TOLD US ...ITS JUNK SERVICE ..THE NEW BOX DOES NOT WORK ...SOFTWARE ..MIGHT BE A YEARS IF YOUR LUCKY.. THIS IS THE KIND OF SERVICE ATT/DIRECT TV WANTS.... IAM A RETIRED BELL/ATT COMPUTER SWITCH PERSON 35 YEARS ...ITS PRETTY BAD WHEN THE CUSTOMER IS TREAED LIKE THIS ... IVE ASKED FOR A BOX THAT WORKS ...TOLD QUITING CALL REPAIR SERVICE... AGAIN GREAT SO-CALLED SERVICE ...QUIT CALLING US. WILLISLEAVITT@SBCGLOBAL.NET, SEND ME THE OLD STYLE BOX THAT WORKED BEFORE THE FIRST REPAIRMAN.... 269-683-6609 ... ATT/DIRECT TV HAS REALLY GONE TO HELL.....
Company wrote 0 private or public responses to the review from 20 hours ago.
#1425461
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Well, for about the 50th time now since AT&T took over, my recorded programs are all jumbled up and all over the place again, while some of them are just nowhere to be found. I specifically recorded shows that were very important to me, I might add, and made...
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Company wrote 0 public responses to the review from 20 hours ago.
#1425460
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Directv - Direct tv won't work

genie 2 installed won't work half the time ,freezes, sound goes off, cuts off in the middle of shows showing, won't connect with 4k. The merger with at&t was a major mistake, prior to that your service was excellent ,now it is horrible, ALL THE TIME THE BILLS KEEP COMMING . PAYING FOR SERVICE GUARENTEED IN A CONTRACT THAT ARE NOT BEING DELIVERED MAY HAVE SOME LEGAL IMPLICATIONS .
Company wrote 0 private or public responses to the review from 1 day ago.
1.3
Details
Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
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#1425256
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Kept aervice for nearly seven years called to cancel service and they offered an additional credit to try to allow me to change my mind. Called at the end of the billing period and they killed the account with the remaing payment i had already made as a credit. The...
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Company wrote 0 public responses to the review from 1 day ago.
Anonymous
ARAdelmund

Same issues here!

#1425115
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I added a room which gives me a total of 5 connections. Ok they come and up dated the Genies to wireless but did nothing to the DVR. I should be able to watch all 5 TVs if I choose to do so and record the same time RIGHT? Well I can only watch 3 tvs if anything else is...
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Company wrote 0 private or public responses to the review from 1 day ago.
PiquantBirman789
PiquantBirman789

class action needed

1.0
Perry, Oklahoma
I liked
  • Doesnt seem to care about the customer only the money
I didn't like
  • Customer service
  • Overpriced service
#1424687
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Am trying to get a refi and pulled my credit report and see a collection activity for 97.00 from ATT/DIRECT TV form 2012, it is 2018 and it just showed up on my report, there is something wrong here. I called that stupid *** at ICC systems collections to tell her its...
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Company wrote 0 private or public responses to the review from 2 days ago.
1.0
#1423914
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2 years ago August I got DirecTV I confirmed a contract of two years at $50 a month taxes included. One year later I am charged 30 more dollars a month because I had taken on AT&T something multiple phone calls were made saying I have no idea what you are talking about...
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Company wrote 0 private or public responses to the review from 2 days ago.
#1423902
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Directv “Bait&Switch”
When trying to convince me to come back to DIRECTV, the guy promised me a $300. VISA card. I thought it would help to soothe the stress of the many things that would be problematic with the installation, service, etc. I agreed, and the VISA card arrived last week. When...
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Company wrote 0 private or public responses to the review from 2 days ago.
Anonymous
Anonymous

I agree. I think it's about time to start thinking about lawsuits now. The service really is that terrible!

Anonymous
vv

Directtv is not a BBB accredited business !!! {{Redacted}}

2.3
#1423730
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