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Power has been out at my house in Esperanza, Vieques, PR since hurricane Maria September 21, 2017. DirecTVPR continues to Bill me for SAT TV services. Last week I contacted them and they said they would suspend service. Today I received another bill. What do I need to...
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#1171989
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Doesn't do any good to contract them. Cant see info from 5 feet away. Nothing wrong with my eyes. I could see the old format fine. There is also too much crap and highlights. Very distracting and confusing. I asked to be downgraded and they said ok, but when the tech...
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1.0
#1171765
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Ever since the merger between Directv and ATand T has been a rolling mass of bad service, incorrect billing, no negotiations for a better bill or better deal. They need to wise up and understand they are not the only game in town anymore. I am going to cancel their...
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2.1
I didn't like
  • Billing and prices and unfair charges and rude sales staff
#1171712
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Directv - Absolutley hate new redefined menu!!!

Directv
#1172098
1.0
Details
Why do you change small, difficult to read type to impossible to read? Cannot read menu without getting out of my chair or out if bed to get closer to tv to read the menu. This is not improvement. May change suppliers.
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Customer service

Directv - Awful new guide

Directv
#1171348
Probably changing to Spectrum when my contract is up. Higher monthly cost and *** new guide. I can barely see it.
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Directv - New format is terrible

Directv
#1170721
I do not like the new computer screen look on Direct TV. I cannot see the channels on my TV and have to move in very close every time I need to change the channel . Please change it back to its original format.
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Directv - New Format is terrible

Directv
#1170720
I do not like the new computer like format at all. It is too small and I cannot read the channels.
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Like many other reviewers, I hate the Direct TV commercials that show people (presumable people that don't subscribe to Direct TV) doing really stupid things like drinking spoiled milk, getting paper cuts, sitting on gum, and other things that nobody really does enjoy....
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#1171665
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I tried to cancel my mother's service. She is now in a nursing home due to a stoke and will not be going back home. Acct is in her name only. I was told that since my name is not on the acct they cannot cancel acct without speaking to her. I informed them that she is...
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1.1
#1171662
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U can't understand them in Philippines it doesn't matter what u tell them they do not understand what u are asking them. They are horrible to deal with. If u ask for a united States rep they say no they can't transfer. ASAP I am not going to have them.
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Anonymous
Steve wainot

Yes I agree cannot understand many of the words they speak. I will say they tried to be very helpful. Spent 1 hour on the phone. And never resolved the problem!!! They wanted...

#1171588
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This is the 7th time that money has been illegally taken out of my checking account related to an old directv account number. That account was closed and somehow reopened. I called after noticing 85.00 being taken out for direct TV when only 45.00 should be taken out....
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1.0
#1171138
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I got a new TV stand and the cords came undone. After 4 calls in one day, talking to the most ignorant reps I have ever seen in my, I find out their tech support does not know where the cords go either! I tried to obtain names and operator numbers but was only given...
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#1170521
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I was scam by a man name Mark Smith at a super center, He told me that I could get the bundle if I sign up with Direct TV and I told him no because I could not get internet where I live and I had home phone service with AT&T. He even made a call and had me talk to a...
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1.0
I liked
  • Service installer was courteous
I didn't like
  • Not getting a guide listing tv stations
  • Being lie to and changing the guide
  • Adding services i did no order
#1170396
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They marked this as SPAM SO YOU CAN"T SEE. I will keep reposting every where I can! They take advantage of old people and when you try and straighten out they disconnect you and no one has notes on your acct you ask for supervisors and they cut you off. What a terrible...
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1.0
I didn't like
  • Recepion was good
#1170147
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