Pissed Consumer Interviews ?
We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
One year into a 2 year contract I cancelled my service. Had nothing but problems the entire time we were were with them. The last time the tech was out he told me that the fact that the system would not stay connected to the internet is a known problem. After having...Read more
Directv - They take your money and have the worst service!
Direct Tv has the worst customer service, staff, management, system, team, chain of command, etc. in the world!!! I wouldn’t recommend to anyone. Stay local!
On September 15, 2018 Directv installer came out to my home to install cable. He installed the cable line at the top of the wall in my living room to begin with. He damaged the outside of every panel with big holes. Not just where he had to install the cable line. The...Read more
I have a sports package with my current package with DirecTV in which I have been able to watch hockey on these channels for the last 4 years even though I had NHL Center Ice the past 3 years. I decide not to renew NHL Center Ice this season since all the games are...Read more
Woke up a day ago to no service. I had a signal but a black screen. After watching the box reset itself 3 times I called customer service. While they were not horrible they could not fix the problem so I go a day without and get a service called scheduled. Tech comes...Read more
- Initial offerings and monthly prices
I didn't like
- Service - reliability - attitude of customer service
Directv - Horrible programming application
The new program is horrible AND now we have no sound on our main tv, not thru BOSE or out of the tv directly. Our other TVs have sound. Grrrrr I was told they would have a fix in for the programming change by the end of Sept. Nothing changed.
I despise Direct TV. They lure you in and then increase pricing thru the roof. When you try to disconnect, they keep connecting you to reps who badger & bully you. Trying to force me to answer questions that are none of their business and then stating they won't...Read more
Hurricane Michael came thro on 10-11-18 and the winds knocked the pole and dish. Called on 10-11-18 and was told to call back when the power was back. Power back on 10-13-18 and I called. Was held on the phone for over 20 minutes and the call was dropped. Called again...Read more
Directv - Pitiful customer service
I finally broke the code. If you call, minimize the wait by requesting a supervisor. They are more informed, courteous,professional. And, they can offer you perks. If still not happy, ask for a manager. They have much more authority to give perks. Before AT&T took over, it was easy to deal with Direct. Now it's a nightmare.
Directv - Frustated
I hate the line on guide to separate time. I hate Accuweather channel. Bring back the Weather channel. I hate every time change channel, record now pops up, very annoying.
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