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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
Did not get the promotional pricing, picture quality sucks, bill is never the same, rude and I do me RUDE RUDE RUDE customer service, got into a verbal altercation with a supervisor who flat out told me that he was the top of the top of directv. Went to BBB office of...
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#1398897
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I recently "upgraded" to the new whole home system. BTW it lags badly in rooms away from the central device. The new remote is awful. The smaller size is nice, but the buttons are too close together (I have very small hands) and they relocated many of the buttons for...
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3.1
#1397937
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Directv - Broken promises!!!!

I was over charged for 3 months and was promised a refund. Guess what? 2 years later no refund!!!! Ive never been late or had service disconnected! Really considering canceling my service!!
1.9
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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#1397902
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Directv - Hate dtv

I have had dtv since May of 2018 , tried to get out of the contract when my first month ended. Oh *** no, that wasn't going to happen. On vod you can Not skip through commercials and there are 6, 30 second clips. So you pay an outrages prices, 55$to 110$ to not watch a show at our convenients. I will never recommend nor ever use dtv again! It's a rip off everyone.
#1397250
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I just signed up with DirecTV the agent assured me that everything was great. Didn't know that DirectTV does not provide Channel 5. Nothing was said about it. Don't you think they could have at least mentioned it??? They would have if they were honest. Channel 5 is one...
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2.1
I liked
  • Doesnt seem to care about the customer only the money
I didn't like
  • Did not fully inform if stations available
#1396882
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I decided to get a directtv at&t tv and internet bundle when my husband and I separated. I was told my tv would be $45.00 per month and internet would be $65.00 per month. Well I was charged an initial fee of $107.00 to get the service installed. I had autopay set up....
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1.0
#1396708
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When is Directv getting Metv

When is Directv adding Metv , great channel
#1396555
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Directv - Upset costumer

If Metv is not restored within 30 days I will change satellite carrier this is the only channel that the whole family can set down and watch good clean classic shows
#1396085
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To who it may concern: On 08/21/2018 a sales person came by the house and told us we paid to much for dish and he could save us 750.00 a year his name was Shawn. He told us sence we had been a customer of dish for 15 years it would be no problem and to call them on...
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#1396080
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Directv - Worst customer service ever

Software issue where you lose your recordings, so you have to restart DVR. Have to do on a daily basis. Call and everyone says the same thing because they read of cards. I'm so sorry, I understand your frustration, I'm a customer too, yadda yadda. Been going on for 4 months and still not fixed. Still paying $125 a month though!!
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1395947
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