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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
Horrible experience, over the phone the agent lost my first order and had to call back to order all over again !!, first appointment no show, second tech didn't have correct equipment to complete now on the third visit.. see how this goes, third visit again a no show....
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Anonymous
Anonymous

This company direct tv is the worse company I ever had service with. Service is bed, costumer services are really liars. Never will have this company anymore. Dish net work is...

#1361241
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We had a program taped. In the old guide you could see that it had recorded more than 1 episode. Apparently not on this guide. We watched the show, in this case Greenleaf, we were really confused during the show, some things did not make sense. Then I deleted the...
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#1361218
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I talked to an agent Tuesday to get extension to pay make a payment on my bill. The guy said he talked to suprvisor and SUPERVISOR said yes make payment of 106.00 by 23rd of September and i asked him twice ok and there will be no service interruption and i was assured...
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#1361159
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Direct TV really sucks, The representative lied to me from the start, told me that as long as I paid my bill on time each month I would receive the promotional price which turned out to be not true and that is the only reason I signed up. Now I am stuck with a 2 year...
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1.4
I didn't like
  • I have had it for one week and i hate it
  • Almost every aspect
#1360989
Reply to reviews
If your thinking about getting Direct Tv.....DONT DO IT!!!!! Worse service ever...they installed it it work one day then stopped working when I called to get help was told couldn’t come out for over two weeks! When said forget it I want to cancel it that was another...
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1.0
#1360831
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I have been trying for 3 1/2 months to get someone to talk to over the phone. I'm told to go to the internet since they don't have phone service. I've been on the internet. I've changed my password at least 5 times. My user ID is my Email address, today after being...
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#1360321
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I called July 11th and cancelled Directv. I sent back their product, and obtained a receipt. Thank goodness I got a receipt. A bill came in the mail. I called them August 20th. Their tune changed when I told them I had my receipt. They told me I would receive my refund...
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1.0
#1360296
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After each and every power failure, my DirecTv receiver re records all previously deleted and watched tv shows, i.e. Law and Order svu etc. it gets crazy to have to delete these shows, sometime in the hundreds, even thou you can delete it from the main heading and not...
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3.4
#1360187
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I am very upset I stop getting a bill not sure why put when directtv became directtvatt they changed the price of my bill the raised the price of my proactive plan all with out my permission or my knowledge they when I called to speak to some one about it they hung up...
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1.3
I liked
  • Used to be the best but now they are just okay
#1360108
Reply to reviews
When we bought our new cell phone from AT&T, we were talked into getting Direct TV. At first it seemed like a good deal. Direct TV was to come out a rewire our house with new cable. The install guy talked us into going with a wireless system that cost more money. He...
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1.0
#1360105
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