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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
Am trying to get a refi and pulled my credit report and see a collection activity for 97.00 from ATT/DIRECT TV form 2012, it is 2018 and it just showed up on my report, there is something wrong here. I called that stupid *** at ICC systems collections to tell her its...
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Company wrote 0 private or public responses to the review from 5 hours ago.
1.0
#1423914
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2 years ago August I got DirecTV I confirmed a contract of two years at $50 a month taxes included. One year later I am charged 30 more dollars a month because I had taken on AT&T something multiple phone calls were made saying I have no idea what you are talking about...
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Company wrote 0 private or public responses to the review from 6 hours ago.
#1423902
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Directv “Bait&Switch”
When trying to convince me to come back to DIRECTV, the guy promised me a $300. VISA card. I thought it would help to soothe the stress of the many things that would be problematic with the installation, service, etc. I agreed, and the VISA card arrived last week. When...
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Company wrote 0 private or public responses to the review from 8 hours ago.
Anonymous
vv

Directtv is not a BBB accredited business !!! Directtv is not a BBB accredited business !!!Directtv is not a BBB accredited business !!!Directtv is not a BBB accredited busine...

2.3
#1423730
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We switched to hulu live. Bill went from $146 per month at DirecTV to $40 and we get all the networks we care about as well as DVR and better on demand library than DTV. We have the playlist bug and a new bug where the live buffer doesn't fill in the background while...
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Company wrote 0 private or public responses to the review from 10 hours ago.
2.6
#1423598
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Directv - Refund scam

Same problem here. Directv passes you from person to person along with long holds to be told the same "script" over and over again. The prepaid debit card is not a proper refund. There are fees associated with it's use and too many restrictions. That's also assuming the card will work for purchases as it should. The only alternative is to have the card company gather a bunch of personal info and bank account info to transfer the funds to your bank. I never agreed to a third party "refund" nor should they expect you to pay ANY fees on your own money. Ridiculous and even more so shameful!
Company wrote 0 private or public responses to the review from 1 day ago.
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
#1423021
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I called to just get a tech to come. First I was told it would cost 200 dollars finally got the person to understand ( non English speaking) that I had the protection plan. Then was told it would be discounted charge. I asked for a supervisor which agreed it was free...
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Company wrote 0 private or public responses to the review from 1 day ago.
2.9
#1422300
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I disconnected my service from Directv and they proceeded to bill me for 10 days after service was disconnected. They then issued a refund to the third party phone company that I was bundled with instead of sending it directly to me, with who I had a contract with. I...
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Company wrote 0 private or public responses to the review from 2 days ago.
1.0
I didn't like
  • Anything about customer service
#1421659
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Directv - Reciever does not work right in ANY weather

771 error CONSTANTLY. I live in a pasture!!! No obstructions.
Company wrote 0 public responses to the review from Dec 11.
#1421268
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Just had two techs out to the house for pixelization, freeze frame, and disconnect and they didn't even bother to look at the equipment as they said and agreed it was the problem of Direct TV's software which they said they've been working on yet the problem has been...
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Company wrote 0 private or public responses to the review from Dec 11.
1.3
#1420915
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For the month of November I was charged $57.33 in auto pay. This was not our usual bill but thought there was a reason so did not call. This month I get a bill for 221,57. I called and was told it was a mistake on your end and so we made arrangements to pay it this...
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Company wrote 0 private or public responses to the review from Dec 11.
h.kitchener
h.kitchener

Whichever company you end up with, do one thing: never, ever sign up for auto withdrawal. Always have them send a paper invoice which you then pay via a check. Companies love ...

1.0
I liked
  • Read complaint
I didn't like
  • Again
#1420887
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